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chase
Chase.com is the official website of JPMorgan Chase & Co. It is a global financial services firm providing investment banking, wealth management, and asset management services. The website offers customers a secure and easy way to manage their finances, including tools to view balances, pay bills, transfer money, and track spending. Customers can also access a suite of banking, credit, loan and investment products, as well as helpful advice, tools and resources to help them achieve their financial goals. With Chase.com, customers have access to a variety of services and products, all in one convenient place.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#257 Site Rank
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Site age29 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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FoundedSeptember 1, 1799
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HeadquartersNew York City,,,New York,USA
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Number of locations4,700 branches,17,000,ATMs,nationwide,100 countries (2022)
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Key peopleJamie Dimon,(,Chairman,and,CEO,)
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Number of employees250,355 (2022)
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ParentJPMorgan Chase
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Trade nameChase Bank
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Area servedUnited States
Traffic rank
#257
#257
Site age
29 yrs
29 yrs
Location
United States
United States
Popular Questions for chase
Newest job postings for chase
via Indeed
posted_at: 6 days agoschedule_type: Part-timesalary: 25.00–28.99 an hour
Unlike a traditional bank teller role, our Associate Bankers contribute significantly to the success of the branch by delivering exceptional customer experiences, fostering long-lasting relationships, and introducing customers to our licensed bankers. Our Associate Bankers:
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and
Unlike a traditional bank teller role, our Associate Bankers contribute significantly to the success of the branch by delivering exceptional customer experiences, fostering long-lasting relationships, and introducing customers to our licensed bankers. Our Associate Bankers:
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and scheduling/canceling client meetings.
• Help clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
• Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.
• Build relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified.
• Assist clients and the branch team by helping with new account openings when needed.
Minimum Qualifications
• Minimum 6 months of customer service experience
• High School diploma or GED equivalent required
Desired Skills
• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment
• Cash handling experience preferred
• Professional, thorough, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Excellent interpersonal communication skills, as well as strong attention to detail and time management
• Ability to quickly and accurately learn products, services, and procedures
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Brooklyn,NY $25.00 - $28.99 / hour
• Health insurance Show more details...
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and scheduling/canceling client meetings.
• Help clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
• Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.
• Build relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified.
• Assist clients and the branch team by helping with new account openings when needed.
Minimum Qualifications
• Minimum 6 months of customer service experience
• High School diploma or GED equivalent required
Desired Skills
• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment
• Cash handling experience preferred
• Professional, thorough, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Excellent interpersonal communication skills, as well as strong attention to detail and time management
• Ability to quickly and accurately learn products, services, and procedures
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Brooklyn,NY $25.00 - $28.99 / hour
• Health insurance Show more details...
via Jooble
posted_at: 3 days agoschedule_type: Full-time
Marketing-Quality Control Analyst - Email Execution "Job Details"
Job Identification...
210380061
Job Category
Marketing Delivery
Locations
Posting Date
02/14/2023, 12:28PM
Job Schedule
Full time
Job Shift
Day
Job Description
Have a collaborative spirit and sharp eye for detail? Join a dedicated and bounding with enthusiasm QC team within Email Execution. We’re in constant motion with a “right first time, every time” mindset.
Job
Marketing-Quality Control Analyst - Email Execution "Job Details"
Job Identification...
210380061
Job Category
Marketing Delivery
Locations
Posting Date
02/14/2023, 12:28PM
Job Schedule
Full time
Job Shift
Day
Job Description
Have a collaborative spirit and sharp eye for detail? Join a dedicated and bounding with enthusiasm QC team within Email Execution. We’re in constant motion with a “right first time, every time” mindset.
Job summary:
As a detail-oriented QC Analyst you will validate business requirements and execution prior to email deployments. You can lead and manage multiple work-streams at once with an optimistic forward tone and facilitate dialogue with stakeholders for any work that does not meet standards established by Line of Business Compliance, Marketing Services and Marketing. You’re agile, adapting easily to system enhancements and procedural changes required to conduct validations. You’re also able to collaborate seamlessly with off-site stakeholders while performing with a high level of accuracy.
Job Responsibilities:
• Working from a queue of 4 QC checkpoints, evaluate and complete checklists within given timeframe
• Communicate progress toward daily and weekly deliverables
• Identify and recommend changes to established practices and policies
• Automate tasks on hand as much as possible with an eye on improving efficiency, process improvement and making space for additional deliverables
• Be on the constant lookout for analytics that can be done to benefit business decision making process
• Provide mentoring, coaching and subject matter expertise to peers
Qualifications:
• 4 year college degree, preferably in Marketing, Information Systems, Communications or related-field
• Extensive experience with QA methodology in a digital / development environment
• Prior knowledge of digital marketing channels, with specific experience in email initiatives a plus
• Strong analytical, problem solving and planning skills – previous experience generating campaign metrics is preferred
• High energy with the ability to manage competing priorities with tight deadlines
• Creativity and innovation focus with an eye on constant, measured improvement
• Proven ability to take initiative, influence others, and achieve results in a matrix organization
• Strong interpersonal and presentation skills
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
Page Marketing-Quality Control Analyst - Email Execution - Chase- Candidate Experience page Careers loaded
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
Job Identification...
210380061
Job Category
Marketing Delivery
Locations
Posting Date
02/14/2023, 12:28PM
Job Schedule
Full time
Job Shift
Day
Job Description
Have a collaborative spirit and sharp eye for detail? Join a dedicated and bounding with enthusiasm QC team within Email Execution. We’re in constant motion with a “right first time, every time” mindset.
Job summary:
As a detail-oriented QC Analyst you will validate business requirements and execution prior to email deployments. You can lead and manage multiple work-streams at once with an optimistic forward tone and facilitate dialogue with stakeholders for any work that does not meet standards established by Line of Business Compliance, Marketing Services and Marketing. You’re agile, adapting easily to system enhancements and procedural changes required to conduct validations. You’re also able to collaborate seamlessly with off-site stakeholders while performing with a high level of accuracy.
Job Responsibilities:
• Working from a queue of 4 QC checkpoints, evaluate and complete checklists within given timeframe
• Communicate progress toward daily and weekly deliverables
• Identify and recommend changes to established practices and policies
• Automate tasks on hand as much as possible with an eye on improving efficiency, process improvement and making space for additional deliverables
• Be on the constant lookout for analytics that can be done to benefit business decision making process
• Provide mentoring, coaching and subject matter expertise to peers
Qualifications:
• 4 year college degree, preferably in Marketing, Information Systems, Communications or related-field
• Extensive experience with QA methodology in a digital / development environment
• Prior knowledge of digital marketing channels, with specific experience in email initiatives a plus
• Strong analytical, problem solving and planning skills – previous experience generating campaign metrics is preferred
• High energy with the ability to manage competing priorities with tight deadlines
• Creativity and innovation focus with an eye on constant, measured improvement
• Proven ability to take initiative, influence others, and achieve results in a matrix organization
• Strong interpersonal and presentation skills
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
Page Marketing-Quality Control Analyst - Email Execution - Chase- Candidate Experience page Careers loaded
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
via Jooble
posted_at: 4 days agoschedule_type: Full-time
Executive Director, Senior Adobe Experience Manager Product Manager "Job Details"
Chicago, IL, United States and 4 more...
Job Identification
210291904
Job Category
Digital
Locations
• 10 S Dearborn St, Chicago, IL, 60603, US
• 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
• 880 Powder Mill Rd, Wilmington, DE, 19803, US
• 1000 Polaris Pkwy, Columbus, OH, 43240, US
• 450 W 33rd St, New York, NY, 10001, US
Posting Date
02/14/2023,
Executive Director, Senior Adobe Experience Manager Product Manager "Job Details"
Chicago, IL, United States and 4 more...
Job Identification
210291904
Job Category
Digital
Locations
• 10 S Dearborn St, Chicago, IL, 60603, US
• 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
• 880 Powder Mill Rd, Wilmington, DE, 19803, US
• 1000 Polaris Pkwy, Columbus, OH, 43240, US
• 450 W 33rd St, New York, NY, 10001, US
Posting Date
02/14/2023, 09:32PM
Job Schedule
Full time
New York,NY $152,000.00-$240,000.00
Job Description
Chase is the neighborhood bank for thousands of communities across the country. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. Chase.com is the most visited banking portal in United States, and Chase Mobile users are growing at a rate of nearly 350,000 per month. With such a broad range of consumer businesses, the mission at Chase is quite simple: to be industry leader in customer experience. Chase has more than 160,000 employees across the world to help achieve this goal.
Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.
Chase is seeking a highly effective and innovative Executive Director Digital Product Manager to oversee the production of web and mobile properties using AEM (Adobe Experience Manager). The role will require leading a team of talented web producers to support content updates and new page builds.
Job responsibilities
• Oversee new page builds, evaluation of components and recommendations for authoring improvements in AEM.
• Partner with AEM Product Owner in refining the overall content management process to meet the producers needs and business goals. Specifically, identify areas of opportunity to optimize and enhance the authoring experience.
• Partner with editors and designers on the delivery of new page designs while adhering to brand guidelines and standards.
• Partner with Experimentation Team to execute multivariate or A/B tests.
• Partner with Analytics team to support their data driven model.
• Partner with SEO team to ensure all content meet expected optimized results.
• Lead the effort to migrate current content components to models and fragments.
• Monitor and govern 3K web pages for freshness and relevancy.
• Partner with Compliance, Control, Legal and Risk to ensure all regulatory and legal obligates are maintained.
• Partner with product owners and marketers on new customer facing initiatives.
• Outcome-focused with a practical orientation to developing and maintaining websites, and have a management style that fosters teamwork. Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met.
• Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met.
• Collaborate with leadership to manage priorities and timelines.
Required qualifications, capabilities, and skills
• Minimum 7+ years’ experience with hands-on experience managing the digital content end to end workflow across the multiple channels.
• Experience with using a CMS (Content Management System), ideally AEM, to author and publish content in a fast-paced environment.
• Working knowledge of basic marketing best practices, specifically SEO and drivers for traffic and conversation.
• Experience with driving the strategy for content management across digital platforms.
• Experience with the Agile process.
• Proficient with HTML, CSS and other web page developer skills.
• Excellent written and oral communication skills, strong technical background, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for content management and emerging technologies. In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
• In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
• Ability to influence stakeholders with diverse points of view.
• Structured thinker, effective communicator with excellent written communication skill.
• Ability to prioritize projects and efforts according to business needs.
• Ability to influence people at all levels across a broad variety of job function.
• Demonstrated ability to manage tight delivery timelines and calmness under intense pressure.
• Strong organizational and time management skills.
• Ability to oversee projects from conception to delivery.
• Commitment and self-motivation suitable to a start-up team.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
Page Executive Director, Senior Adobe Experience Manager Product Manager - JPMC Candidate Experience page Careers loaded
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
Chicago, IL, United States and 4 more...
Job Identification
210291904
Job Category
Digital
Locations
• 10 S Dearborn St, Chicago, IL, 60603, US
• 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
• 880 Powder Mill Rd, Wilmington, DE, 19803, US
• 1000 Polaris Pkwy, Columbus, OH, 43240, US
• 450 W 33rd St, New York, NY, 10001, US
Posting Date
02/14/2023, 09:32PM
Job Schedule
Full time
New York,NY $152,000.00-$240,000.00
Job Description
Chase is the neighborhood bank for thousands of communities across the country. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. Chase.com is the most visited banking portal in United States, and Chase Mobile users are growing at a rate of nearly 350,000 per month. With such a broad range of consumer businesses, the mission at Chase is quite simple: to be industry leader in customer experience. Chase has more than 160,000 employees across the world to help achieve this goal.
Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.
Chase is seeking a highly effective and innovative Executive Director Digital Product Manager to oversee the production of web and mobile properties using AEM (Adobe Experience Manager). The role will require leading a team of talented web producers to support content updates and new page builds.
Job responsibilities
• Oversee new page builds, evaluation of components and recommendations for authoring improvements in AEM.
• Partner with AEM Product Owner in refining the overall content management process to meet the producers needs and business goals. Specifically, identify areas of opportunity to optimize and enhance the authoring experience.
• Partner with editors and designers on the delivery of new page designs while adhering to brand guidelines and standards.
• Partner with Experimentation Team to execute multivariate or A/B tests.
• Partner with Analytics team to support their data driven model.
• Partner with SEO team to ensure all content meet expected optimized results.
• Lead the effort to migrate current content components to models and fragments.
• Monitor and govern 3K web pages for freshness and relevancy.
• Partner with Compliance, Control, Legal and Risk to ensure all regulatory and legal obligates are maintained.
• Partner with product owners and marketers on new customer facing initiatives.
• Outcome-focused with a practical orientation to developing and maintaining websites, and have a management style that fosters teamwork. Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met.
• Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met.
• Collaborate with leadership to manage priorities and timelines.
Required qualifications, capabilities, and skills
• Minimum 7+ years’ experience with hands-on experience managing the digital content end to end workflow across the multiple channels.
• Experience with using a CMS (Content Management System), ideally AEM, to author and publish content in a fast-paced environment.
• Working knowledge of basic marketing best practices, specifically SEO and drivers for traffic and conversation.
• Experience with driving the strategy for content management across digital platforms.
• Experience with the Agile process.
• Proficient with HTML, CSS and other web page developer skills.
• Excellent written and oral communication skills, strong technical background, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for content management and emerging technologies. In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
• In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
• Ability to influence stakeholders with diverse points of view.
• Structured thinker, effective communicator with excellent written communication skill.
• Ability to prioritize projects and efforts according to business needs.
• Ability to influence people at all levels across a broad variety of job function.
• Demonstrated ability to manage tight delivery timelines and calmness under intense pressure.
• Strong organizational and time management skills.
• Ability to oversee projects from conception to delivery.
• Commitment and self-motivation suitable to a start-up team.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
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