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CDW
CDW is a leading multi-brand technology solutions provider in the United States, specializing in the delivery of integrated technology solutions to business, government, education and healthcare customers. The company offers services ranging from hardware and software procurement to deployment, management and security. CDW.com provides an easy-to-use and comprehensive online platform where customers can browse for technology solutions, shop for products, and access personalized account management and support. With over 10,000 partners, CDW offers a broad range of products and solutions that help organizations achieve their specific technology goals, drive innovation, and improve overall performance.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#11,682 Site Rank
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Site age29 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock priceCDW,CDW,CDW,(NASDAQ),185.12 USD,185.12 USD,185.12 USD,,-0.48 (-0.26%)
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Traded asNasdaq,:,CDW,S&P 500,component
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Founded1984
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FounderMichael Krasny
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HeadquartersLincolnshire, Illinois,, U.S.
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Key peopleChristine Leahy, CEO,Thomas E. Richards, Chairman
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Number of employees13,900 (December 2021)
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ISINUS12514G1085
Traffic rank
#11,682
#11,682
Site age
29 yrs
29 yrs
Location
United States
United States
Popular Questions for CDW
Newest job postings for CDW
via Dice
posted_at: 8 hours agoschedule_type: Contractor
Azure DevOps Engineer
Kansas City, MO...
1 year contract
CDW is adding to our DevOps team! We are seeking someone local to the Kansas City, KS area who can be onsite 2-3 days per week. In this role, you will be responsible for Solution Design, Cloud Networking, Outbound Networking towards on-prem, Cloud Network Gateway and Cloud compliance & monitoring.
Required experience:
• 7+ years of experience managing large scale, production Linux and/or
Azure DevOps Engineer
Kansas City, MO...
1 year contract
CDW is adding to our DevOps team! We are seeking someone local to the Kansas City, KS area who can be onsite 2-3 days per week. In this role, you will be responsible for Solution Design, Cloud Networking, Outbound Networking towards on-prem, Cloud Network Gateway and Cloud compliance & monitoring.
Required experience:
• 7+ years of experience managing large scale, production Linux and/or Windows environments
• 3+ years of experience and deep working knowledge of one or more of Amazon Web Services (AWS), Google Cloud Platform (Google Cloud Platform), Microsoft Azure
• Azure DevOps Server experience
• 2+ years of experience and deep working knowledge with HashiCorp Terraform on AWS, Google Cloud Platform or Azure including experience writing Terraform Modules
• 5+ years of experience with common application stacks (e.g. Apache, Nginx, Tomcat, Rails, NodeJS, PHP, etc.)
• 5+ years of experience with configuration management tools and concepts (e.g. Chef, Ansible, Docker, Puppet, etc.)
• 5+ years of experience with CI/CD tools and concepts (e.g. Jenkins, Travis CI, Hudson, Artifactory, etc.)
• Experience with networking and security concepts, methods and technologies in large scale, production Azure and hybrid environments
• Strong working knowledge of container based infrastructure on AWS, Google Cloud Platform and/or Azure (e.g. Docker, Kubernetes, EKS, ECS, AKS, GKE, etc.)
About the opportunity:
Location: 2-3 days onsite in Kansas City, KS
Length: 1 year engagement
Pay: Flexible and based on experience Show more details...
Kansas City, MO...
1 year contract
CDW is adding to our DevOps team! We are seeking someone local to the Kansas City, KS area who can be onsite 2-3 days per week. In this role, you will be responsible for Solution Design, Cloud Networking, Outbound Networking towards on-prem, Cloud Network Gateway and Cloud compliance & monitoring.
Required experience:
• 7+ years of experience managing large scale, production Linux and/or Windows environments
• 3+ years of experience and deep working knowledge of one or more of Amazon Web Services (AWS), Google Cloud Platform (Google Cloud Platform), Microsoft Azure
• Azure DevOps Server experience
• 2+ years of experience and deep working knowledge with HashiCorp Terraform on AWS, Google Cloud Platform or Azure including experience writing Terraform Modules
• 5+ years of experience with common application stacks (e.g. Apache, Nginx, Tomcat, Rails, NodeJS, PHP, etc.)
• 5+ years of experience with configuration management tools and concepts (e.g. Chef, Ansible, Docker, Puppet, etc.)
• 5+ years of experience with CI/CD tools and concepts (e.g. Jenkins, Travis CI, Hudson, Artifactory, etc.)
• Experience with networking and security concepts, methods and technologies in large scale, production Azure and hybrid environments
• Strong working knowledge of container based infrastructure on AWS, Google Cloud Platform and/or Azure (e.g. Docker, Kubernetes, EKS, ECS, AKS, GKE, etc.)
About the opportunity:
Location: 2-3 days onsite in Kansas City, KS
Length: 1 year engagement
Pay: Flexible and based on experience Show more details...
via CDW - Careers
posted_at: 4 days agoschedule_type: Full-time
It is a preference that this individual is in close proximity to the Moline, IL area
The incumbent in this position is responsible for all aspects of the ongoing customer relationship management of large managed services customers...
The Senior Customer Success Manager (Sr. CSM) role focuses on post-sale solution adoption. This role is responsible for working with sales, pre-sales, services, and channel teams to plan and organize customer success
It is a preference that this individual is in close proximity to the Moline, IL area
The incumbent in this position is responsible for all aspects of the ongoing customer relationship management of large managed services customers...
The Senior Customer Success Manager (Sr. CSM) role focuses on post-sale solution adoption. This role is responsible for working with sales, pre-sales, services, and channel teams to plan and organize customer success strategies. The incumbent has strong customer management and business consultancy skills and is passionate about proactively engaging with their customers and expanding their use cases. The CSM develops and maintains strategic relationships with Sales & Services Management of the customers they support and is seen as a trusted advisor to grow business. The CSM is expected to be subject matter expert in multiple families of solutions. The incumbent in this role operates independently using standard approaches, existing tools, templates, and resources; shares knowledge and information that may benefit the team. The CSM role will also focus on lifecycle management of collaboration solutions.
Key Areas of Responsibility
• Manage the overall and ongoing relationship with multiple, enterprise level Managed Services customers through strategic, proactive, open, responsive and collaborative relationship management.
• Establish a trusted/strategic advisor realtionship with each assigned customer and drive continued value of our Managed services solutions.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their business objectives.
• Demonstrates advanced insights and understanding of customers business/industry.
• Act as Voice of the Customer and provide feedback to Services, Sales, Operations and Channel teams as appropriate.
• Conduct onsite customer meetings as appropriate.
• Escalate critical customer issues and ensure escalation ownership with internal resources.
• Grow Managed Services footprint through strategic, proactive, open, responsive and collaborative relationship management.
• Own, define and drive renewals across assigned customer base
• Key Areas of Responsibility – Managed Services specific identify, phased upsell and cross sell opportunities from account base, including the facilitation of change orders, as necessary.
• Request Processing: Receives, prioritizes, monitors and delivers customer requests based on the service level agreement and customers’ needs.
• Engineering Resource Coordination: Works with engineering staff for resource assignment and execution.
• Reporting and Documentation: On a regular basis or when requested by customer, delivers enterprise level strategic information (monthly, quarterly and adhoc).
• Develop and deliver “success plans” to key customers identifying stakeholders, milestones, metrics, and risks inherent in an implementation.
• Ability to conduct confident high level conversations with customer stakeholders.(C Level, Director, and VP)
• Process Improvement: Continually look for ways to improve CDW processes in effort to drive a better customer experience.
• Leading, coaching and mentoring Associate and Customer Success Managers.
Education and/or Experience Qualifications
• Bachelor's degree in IT, Business or a related field or equivalent experience
• Four or more years of experience in customer success management, IT services delivery management, project management or account management of multiple customers.
• Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention
Required Qualifications
• Excellent communication skills - verbal and written. Includes handling IT terminology with diverse customer audiences
• Demonstrated ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
• Ability to work well indpendently and lead teams.
• Demonstrates a high degree of organization with solid attention to detail with a penchange for accuracy.
• Strong analytical skills with the ability to work well with teams to proactively collaborate and build relationships, take initiative, and creatively problem solve
• High degree of organization and solid attention to detail and a penchant for accuracy
• Develop and maintain positive working relationship with all internal clients and contacts
• Ability to communicate with coworkers at all levels in the organization
• Ability to continually learn new technology and to keep pace with an ever-changing industry
• Ability and willingness to travel up to 10% as needed to other CDW locations, meetings and client sites
• Ability to understand, remember, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to multi-task, organize and prioritize.
• Ability to apply common sense in performing job.
• Ability to understand and follow basic instructions and guidelines.
Preferred Qualifications
• IT knowledgeable
• ITIL Foundation Certification
• Customer Success Certified
• PMP and/or Project Management experiences
• In-depth knowledge of Microsoft Office Suite Show more details...
The incumbent in this position is responsible for all aspects of the ongoing customer relationship management of large managed services customers...
The Senior Customer Success Manager (Sr. CSM) role focuses on post-sale solution adoption. This role is responsible for working with sales, pre-sales, services, and channel teams to plan and organize customer success strategies. The incumbent has strong customer management and business consultancy skills and is passionate about proactively engaging with their customers and expanding their use cases. The CSM develops and maintains strategic relationships with Sales & Services Management of the customers they support and is seen as a trusted advisor to grow business. The CSM is expected to be subject matter expert in multiple families of solutions. The incumbent in this role operates independently using standard approaches, existing tools, templates, and resources; shares knowledge and information that may benefit the team. The CSM role will also focus on lifecycle management of collaboration solutions.
Key Areas of Responsibility
• Manage the overall and ongoing relationship with multiple, enterprise level Managed Services customers through strategic, proactive, open, responsive and collaborative relationship management.
• Establish a trusted/strategic advisor realtionship with each assigned customer and drive continued value of our Managed services solutions.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their business objectives.
• Demonstrates advanced insights and understanding of customers business/industry.
• Act as Voice of the Customer and provide feedback to Services, Sales, Operations and Channel teams as appropriate.
• Conduct onsite customer meetings as appropriate.
• Escalate critical customer issues and ensure escalation ownership with internal resources.
• Grow Managed Services footprint through strategic, proactive, open, responsive and collaborative relationship management.
• Own, define and drive renewals across assigned customer base
• Key Areas of Responsibility – Managed Services specific identify, phased upsell and cross sell opportunities from account base, including the facilitation of change orders, as necessary.
• Request Processing: Receives, prioritizes, monitors and delivers customer requests based on the service level agreement and customers’ needs.
• Engineering Resource Coordination: Works with engineering staff for resource assignment and execution.
• Reporting and Documentation: On a regular basis or when requested by customer, delivers enterprise level strategic information (monthly, quarterly and adhoc).
• Develop and deliver “success plans” to key customers identifying stakeholders, milestones, metrics, and risks inherent in an implementation.
• Ability to conduct confident high level conversations with customer stakeholders.(C Level, Director, and VP)
• Process Improvement: Continually look for ways to improve CDW processes in effort to drive a better customer experience.
• Leading, coaching and mentoring Associate and Customer Success Managers.
Education and/or Experience Qualifications
• Bachelor's degree in IT, Business or a related field or equivalent experience
• Four or more years of experience in customer success management, IT services delivery management, project management or account management of multiple customers.
• Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention
Required Qualifications
• Excellent communication skills - verbal and written. Includes handling IT terminology with diverse customer audiences
• Demonstrated ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
• Ability to work well indpendently and lead teams.
• Demonstrates a high degree of organization with solid attention to detail with a penchange for accuracy.
• Strong analytical skills with the ability to work well with teams to proactively collaborate and build relationships, take initiative, and creatively problem solve
• High degree of organization and solid attention to detail and a penchant for accuracy
• Develop and maintain positive working relationship with all internal clients and contacts
• Ability to communicate with coworkers at all levels in the organization
• Ability to continually learn new technology and to keep pace with an ever-changing industry
• Ability and willingness to travel up to 10% as needed to other CDW locations, meetings and client sites
• Ability to understand, remember, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to multi-task, organize and prioritize.
• Ability to apply common sense in performing job.
• Ability to understand and follow basic instructions and guidelines.
Preferred Qualifications
• IT knowledgeable
• ITIL Foundation Certification
• Customer Success Certified
• PMP and/or Project Management experiences
• In-depth knowledge of Microsoft Office Suite Show more details...
via CDW - Careers
posted_at: 1 day agoschedule_type: Internship
CDW Campus Interns make a valuable impact at their university without leaving campus. The CDW Campus Intern Program is a dynamic experience that allows students to experience CDW’s culture by working with an experienced team of problem solvers that win together. CDW values our coworker’s work/life balance and it’s reflected by the design of our Campus Intern Program. As a Campus Intern, you will... have the flexibility of balancing your academic
CDW Campus Interns make a valuable impact at their university without leaving campus. The CDW Campus Intern Program is a dynamic experience that allows students to experience CDW’s culture by working with an experienced team of problem solvers that win together. CDW values our coworker’s work/life balance and it’s reflected by the design of our Campus Intern Program. As a Campus Intern, you will... have the flexibility of balancing your academic work load by mapping out your own schedule with no commute.
As a Campus Intern, you will directly enhance the technology footprint at your University while gaining customer-facing experience. You are responsible for fostering the connection between IT departments, University Administration and CDW to maximize the student technology experience on campus and ultimately ensure that students get the most out of their college investment. CDW Campus Interns are active year-around working on campus.
How You’ll Grow
You will sharpen your communication skills and gain hands-on exposure in a cutting-edge industry by learning beyond the classroom. CDW Campus Interns work directly with a dedicated Intern Program Manager and Sales team receiving 4-weeks paid training and ongoing mentorship. Beyond the formal training, you’ll collaborate with the team to learn how to strategically add value to the customer experience. You will receive opportunities to participate in ongoing training over the course of the internship including: Job Shadowing, LiveMeeting, Webinars, Online Training Modules, Vendor-Sponsored Events, and regular conference calls.
Responsibilities
• Serve as a liaison between the CDW Sales team, your University and Fortune 500 technology partners
• Network, build and maintain relationships with our existing customers across various departments on your campus
• Research technology trends and identify opportunities how CDW can be more strategic on Campus
• Educate existing customers on the CDW partnership by highlighting the value and expertise offered to the University
• Sophomore or Junior enrolled in an undergraduate program at the University indicated in job title
• Effective problem-solving skills, analytical aptitude and the ability to learn quickly
• Strong organization and time management skills to work in an independent environment
• Ability to communicate effectively and professionally with all levels of an organization
• Availability to work on campus for 15-25 hours/week within standard business hours, year-round (however during Covid disruption hours will be reduced and 100% virtual)
• Must be authorized to work for CDW in the United States, immigration sponsorship (H1-B, TN, etc.) is not currently available for this position Show more details...
As a Campus Intern, you will directly enhance the technology footprint at your University while gaining customer-facing experience. You are responsible for fostering the connection between IT departments, University Administration and CDW to maximize the student technology experience on campus and ultimately ensure that students get the most out of their college investment. CDW Campus Interns are active year-around working on campus.
How You’ll Grow
You will sharpen your communication skills and gain hands-on exposure in a cutting-edge industry by learning beyond the classroom. CDW Campus Interns work directly with a dedicated Intern Program Manager and Sales team receiving 4-weeks paid training and ongoing mentorship. Beyond the formal training, you’ll collaborate with the team to learn how to strategically add value to the customer experience. You will receive opportunities to participate in ongoing training over the course of the internship including: Job Shadowing, LiveMeeting, Webinars, Online Training Modules, Vendor-Sponsored Events, and regular conference calls.
Responsibilities
• Serve as a liaison between the CDW Sales team, your University and Fortune 500 technology partners
• Network, build and maintain relationships with our existing customers across various departments on your campus
• Research technology trends and identify opportunities how CDW can be more strategic on Campus
• Educate existing customers on the CDW partnership by highlighting the value and expertise offered to the University
• Sophomore or Junior enrolled in an undergraduate program at the University indicated in job title
• Effective problem-solving skills, analytical aptitude and the ability to learn quickly
• Strong organization and time management skills to work in an independent environment
• Ability to communicate effectively and professionally with all levels of an organization
• Availability to work on campus for 15-25 hours/week within standard business hours, year-round (however during Covid disruption hours will be reduced and 100% virtual)
• Must be authorized to work for CDW in the United States, immigration sponsorship (H1-B, TN, etc.) is not currently available for this position Show more details...
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