careercontessa

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in American Samoa

  • Traffic rank
    #91,596 Site Rank

  • Site age
    12 yrs old

  • Site Owner information
    Whois info

Traffic rank
#91,596
Site age
12 yrs
Location
American Samoa
Newest job postings for careercontessa
via Greenhouse schedule_type: Full-time
Kickstarter is seeking an experienced People Business Partner to join our People team. In this role, you will work directly with the VP of People, and alongside the People, Finance, and Legal team to drive an improved employee and manager experience. This role will play a critical role in defining and shaping our people programs, performance management process, employee relations, and problem... solving to enhance the employee experience. We are Kickstarter is seeking an experienced People Business Partner to join our People team. In this role, you will work directly with the VP of People, and alongside the People, Finance, and Legal team to drive an improved employee and manager experience.

This role will play a critical role in defining and shaping our people programs, performance management process, employee relations, and problem... solving to enhance the employee experience. We are seeking someone who is passionate, dynamic, decisive, has an opinion and always veers on the side of doing the right thing. In this role you will support 20+ managers across our business.

The salary range for this role in the United States is $115,000 to $130,000.

Please note that we are only considering U.S-based candidates for this role.

In this role, you will:
• Act as an advisor to our management team to ensure the team’s and business needs are met. Your primary focus will include people program management, change management, and building work streams that support the future goals and needs of our business.
• Develop and implement HR strategies and programs aligned with the overall business strategy and department goals.
• Advise and support employee training, employee development, probations, performance improvement plans and other related matters.
• Understand employee opinions and experiences; provide a point of view and anticipate needs so we can address concerns proactively and focus on solutions to better the employee experience.
• Support the overall business strategy by helping to identify, prioritize, and build organizational capabilities, behaviors, structures and processes.
• Support or lead People projects including, but not limited to management training, our DEI program, mentorship program and our culture committee.
• Coach managers and team members on how best to use our people tools (Lattice, CultureAmp, etc.)
• End to end management of our performance review cycle.
• Manage the rollout of Management Training across our management group.
• Build self-service tools and resources for our team members including manager and remote work playbooks, onboarding outlines, transition plan templates, etc.
• Conduct all exit interviews and 30-60-90 day checks-ins and create a feedback loop with managers that provides actionable insights and productive follow up.
• Partner on ad-hoc People team initiatives & projects as identified, including but not limited to people operations, recruiting, employee experience, and union related processes.
• Support organizational culture activities including activities that promote driving connection in the remote workforce.
• Manage employee disciplinary issues and provide advice to our managers on ways to manage each case, including but not limited to bargaining unit members and management.
• Support the VP of People in all employee relations matters.
• Support the business in communications with the union.

About You
• You have at least 5 years of professional experience as an HR business partner at a tech or entertainment company, ideally for a fully-remote company. Experience working in a unionized environment is a plus. Experience working with global teams is a plus.
• You have extensive prior experience holding managers and team members accountable to outcomes and standards set by the people and leadership team.
• You are proficient in Google Suite, MS Suite, and other technology platform tools; you must have Excel proficiency.
• You are resourceful, analytical and able to work in a high paced environment with a strong sense of urgency with a ''let’s'' / ''can do'' attitude.
• You have excellent people management skills, with the ability to train, oversee, coach, and mentor remotely. Experience working in a leadership role is a plus.
• You are self-motivated, detail-oriented, diligent, responsive, responsible, accountable, and resilient.
• You have prior experience managing performance review cycles for an organization.
• You’re skilled at maintaining a high level of confidentiality and discretion. This role requires regular involvement in confidential employee and company matters.
• You have strong experience navigating employee relations investigations with empathy and a calm demeanor and are able to set and define strategy to address matters.
• Strong project management experience is a plus.
• You have a strong understanding of various employment laws and their impact on HR/People matters and the desire to stay up to date on the latest HR/People trends and legislation.
• You are curious, not afraid to ask questions or challenge the way we do things.
• You have strong communication skills, both written and verbal.
• You empathize with creators and recognize the challenges of the creative process and bringing projects to life
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via Greenhouse schedule_type: Full-time
Kickstarter is seeking a Senior Outreach Lead, Comics to join our Outreach team. This role reports to the Senior Manager, Outreach. The salary for this role in the United States is $95,000 - $110,000... In this role, you will: • Build and strengthen relationships with comics creators in Kickstarter’s community and connect with promising creators who could use Kickstarter to bring exemplary projects to life. • Track creator conversations using Kickstarter is seeking a Senior Outreach Lead, Comics to join our Outreach team. This role reports to the Senior Manager, Outreach.

The salary for this role in the United States is $95,000 - $110,000...

In this role, you will:
• Build and strengthen relationships with comics creators in Kickstarter’s community and connect with promising creators who could use Kickstarter to bring exemplary projects to life.
• Track creator conversations using Kickstarter’s CRM and maintain service-level agreement (SLAs) around considering priority creators for curation and outreach support.
• Help creators craft strong campaigns, advise on launch strategy, and connect them to relevant community resources.
• Develop and refine comics community–specific educational resources and surface to appropriate creators in collaboration with other teams at Kickstarter.
• Establish and strengthen relationships with institutions and partners in the Comics ecosystem to build Kickstarter’s referral pipeline.
• Contribute to Kickstarter’s strategy for events within the comics community, attending as a representative of Kickstarter, communicating with creators and industry audiences both one-on-one and through public speaking opportunities.
• Make the case for Kickstarter in a competitive funding landscape and gather intelligence about alternate paths to funding that comics creators are pursuing.
• Serve as an internal champion for the needs of comics creators, surfacing feedback around product, policy, and experience to internal stakeholders and collaborating on cross-team initiatives that aim to improve creators’ experiences.
• Use Kickstarter’s comics curation channels to celebrate creators’ work and coordinate marketing features on brand channels for priority creators.

About You
• You have at least 5 years of deep, professional experience working in the comics community, including a network of connections in comics, and industry knowledge about how creative work is funded.
• You have a demonstrated ability to align with strategic objectives and get data-driven results. This includes tracking goals and budgets that level up to company and team strategies.
• You have exceptional communication skills and are adept at presenting to small and large groups, speaking to the press, and have the ability to represent Kickstarter in a positive light at industry events.
• You have a demonstrated presence within the comics community through playing a central role at key events, developing a compelling online presence, writing thought pieces, or making other meaningful contributions to helping independent creators and institutions succeed.
• You have a strong sense of what makes crowdfunding projects succeed and the ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign.
• Bonus points if you have experience bringing projects to life on Kickstarter as a creator, campaign consultant, or backer
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via Greenhouse posted_at: 22 days agoschedule_type: Full-time
Kickstarter is seeking an experienced Head of Games, Outreach to lead our Games team. The Head of Games, Outreach manages a category-focused team that engages with and advocates for games creators in the global creative communities we serve. You will manage a team responsible for one-on-one relationships with both new and returning creators, making the case for Kickstarter and assuring that we... are aligned with their needs. You will use in-depth Kickstarter is seeking an experienced Head of Games, Outreach to lead our Games team. The Head of Games, Outreach manages a category-focused team that engages with and advocates for games creators in the global creative communities we serve.

You will manage a team responsible for one-on-one relationships with both new and returning creators, making the case for Kickstarter and assuring that we... are aligned with their needs. You will use in-depth knowledge of Games and Kickstarter to define our approach to providing strategic guidance to creators, helping them bring their projects to life and get the most from our platform and community.

As the central touchpoint for priority creators and Kickstarter’s resident expert and representative within their category of focus, you may handle escalations and coordinate across functional areas of the company, including Marketing, Brand, PR, Customer Support, Trust and Safety, Product, Growth, Insights, and Events.

Beyond routine needs surrounding creator relationships, you will collaborate with key stakeholders across the organization around strategic initiatives like events and open calls, owning the outreach portion of this work and using their category expertise to inform the company’s strategic approach. This is a people manager role.

The salary for this role in the United States is $120,000 - $140,000.

In This Role, You Will:
• Connect with promising creators in their category of focus who could use Kickstarter to bring exemplary projects to life.
• Develop and own strategies for retaining priority creators and contribute to strategies for reaching new creators.
• Track creator conversations in category of focus using Kickstarter’s CRM and maintain SLAs around considering priority creators for curation and outreach support. Use data tools to analyze trends and performance.
• Help creators craft strong campaigns, advise on launch strategy, and connect them to Kickstarter’s service partners and other relevant category ecosystem resources.
• Develop and refine category-specific educational resources and surface to appropriate creators, in collaboration with Brand Marketing, Community Support and other teams.
• Establish and strengthen relationships with partners in the category ecosystem to build Kickstarter’s referral pipeline (accelerators, publishers, agencies, etc).
• Contribute to strategy for events within their category of focus, informing which to prioritize. Attend events as a representative of Kickstarter, communicating with creators and industry audiences both one-on-one and through public speaking opportunities.
• Make the case for Kickstarter in a competitive funding landscape and gather intelligence about alternate paths to funding creators are pursuing.
• Serve as an internal champion for the needs of creators in their category of focus, surfacing Voice of the Customer feedback around product, policy and experience to internal stakeholders and collaborating on cross-team initiatives that aim to improve creators’ experiences.
• Use Kickstarter’s category-focused curation channels to celebrate creators’ work and coordinate marketing features on brand channels for priority creators in their category of focus
• Build, lead, and develop team members; work with them to define their career development plans, setting specific goals, monitoring and providing feedback on performance, and motivating them to achieve results as part of their growth
• Lead inclusively and foster a safe environment.
• Engage in people management related tasks in support of Kickstarter's policies and processes.

About You:
• You have at least 8 years of professional experience in and understanding of their category of focus – a network of connections with the community and industry knowledge. The ideal candidate will have significant business operations experience with a games company serving a large audience. This could be as a founder, key employee, or service provider.
• You have a demonstrated ability to create and execute on strategic plans that get data driven results. This includes setting and tracking goals and budgets that align with company and team strategy.
• You have exceptional communication skills: you are adept at speaking and presenting to small and large groups, speaking to the press, and have the ability to represent Kickstarter in a positive light at industry events.
• You have demonstrated public leadership within a field through organizing or playing a central role at key events, developing a compelling online presence, writing thought pieces, and making other meaningful contributions to helping independent creators succeed in their industry.
• You have a demonstrated ability to manage a team, coaching and training staff, and setting clear expectations for performance.
• You have a demonstrated ability to play a leading role in cross-team initiatives, collaborating with key stakeholders across departments.
• You have an expert sense of what makes projects within their category of focus standout – ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently.
• Bonus points if you are a creator within their category of focus, entrepreneur, and/or Kickstarter creator.
• Bonus points if you have professional experience and connections within an area of potential for Kickstarter (i.e. a domain where we don’t already have a strong audience
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