brightdrops

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    37.751 / -97.822    Google Map

  • Traffic rank
    #278,713 Site Rank

  • Site age
    10 yrs old

  • Site Owner information
    Whois info

Traffic rank
#278,713
Site age
10 yrs
Location
United States
Newest job postings for brightdrops
via BrightDrop Careers schedule_type: Full-time and Internship
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.​ The world has changed, and we need your help to change it for the better! The General Motors BrightDrop team is tasked with developing and commercializing smarter ways to deliver goods and... decarbonize the last mile. This includes zero emission Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.​

The world has changed, and we need your help to change it for the better! The General Motors BrightDrop team is tasked with developing and commercializing smarter ways to deliver goods and... decarbonize the last mile. This includes zero emission solutions that will reduce congestion in cities and improve safety, developed in an exciting fast-paced environment backed by the strength of a global automotive leader.

This is a unique opportunity to innovate and scale sustainable solutions to address the world’s mobility challenges. We seek passionate and experienced individuals - come join us and let’s innovate! To learn more about how we’re building smarter ways to deliver goods and services please go to https://www.gobrightdrop.com/.

The Role:
• Own your individual study of a core strategy and/or inorganic opportunity for BrightDrop, leading the analysis and the creation of presentations and other deliverables
• Work cross-functionally with the Strategy and Corporate Development teams at BrightDrop and within General Motors to evaluate new opportunities, including market sizing, competitive analysis, and capability assessments
• Collaborate with our cross functional partners including Sales, Product, Engineering, and Finance to pressure-test your findings and recommendations
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via Ladders schedule_type: Full-time
Job Description Backed by General Motors, BrightDrop is striving to improve the communities where we live and deliver a better future for generations to come. We hope youll join us! The BrightDrop team is looking for a Customer Success Manager to serve as the main point of contact for the portfolio of a customer through the entire lifecycle of their engagement. This function plays a critical role in leading the BrightDrop team to ensure our customers Job Description Backed by General Motors, BrightDrop is striving to improve the communities where we live and deliver a better future for generations to come. We hope youll join us! The BrightDrop team is looking for a Customer Success Manager to serve as the main point of contact for the portfolio of a customer through the entire lifecycle of their engagement. This function plays a critical role in leading the BrightDrop team to ensure our customers meet their stated objectives leveraging our solutions. As part of this process, the Customer Success Manager will be responsible for helping the Sales Team identify expansion opportunities and cultivating strategic relationships with our customers to position us as a strategic partner in their sustainability mission. This role will collaborate with Sales, Sales Engineering, Marketing, Product, Engineering, and Operations to ensure BrightDrop is executing successfully. Location and Travel: This is a remote opportunity with up to 25... travel. Additional Responsibilities: o Serves as the internal advocate for their portfolio of customers while externally playing the role of BrightDrop evangelist o Work cross functionally within the organization to align our collective teams on driving towards successfully achieving both customer and BrightDrop goals o Drive product adoption to ensure their portfolio of customers are getting ROI from BrightDrops suite of applications and products o Responsible for ensuring BrightDrop is well positioned to secure contract renewals as well as identifying opportunities to expand o Identifies risks to overall customer health and owns mitigation plans where necessary o Responsible for overseeing Order to Delivery Process for all BrightDrop products, including proactively communication order status, delivery timelines, and end user training needs o Owns reporting of customer health to internal stakeholders and driving actions required to reduce churn risk o Supports Sales Team in maintaining and expanding customer relationships end to end; owns contact mapping and identifying influencers and BrightDrop champions o Is well versed in customer contractual commitments and ensures any issues are resolved in an efficient and timely manner o Responsible for leveraging established communication channels to gather customer feedback and providing recommendations for improvement and enhancements to BrightDrops Product Team o Support the Sales Team in the selling process to leverage lessons learned and industry best practices o Ensure effective follow up both internally and externally is practiced on a timely basis o Remain proficient regarding updates to products, services and processes o Attend and actively participate in industry meetings, sales events and trainings to keep abreast of the latest developments as appropriate to learn extensive knowledge for proper demonstration unit deployment Additional Job Description Minimum Qualifications: o At least five years in customer success or customer facing role o Successfully managed growth and renewal opportunities desired o Experience in presenting to and interacting with senior management both internally and externally o Outstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly o History of building relationships with both technical and operational users o Demonstrated critical decision making and problem solving skills, confidentially handle objections and resolve customer issues o Bachelors degree or equivalent experience o Ability to travel up to 25% Desired: o Strong organization and planning skills o Ability to balance conflicting priorities while maintaining effectiveness o Ability to thrive in a fast-paced, innovative, rapidly evolving industry and organization; comfortable with ambiguity o High degree of computer skills to develop, maintain, and analyze data; skilled in the use of Microsoft Word, Excel, PowerPoint and CRM account management applications Compensation The compensation information is a good faith estimate only. It is based on what a successful applicant in the California Bay Area which includes the following counties: Marin, Contra Costa, San Francisco, Alameda, San Mateo, Santa Clara, and Santa Cruz might be paid in accordance with the California law. The compensation may not be representative for positions located outside of the California Bay Area. The expected base compensation for this role is: ($95,600-$152,700) Actual base compensation within the identified range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance Benefits GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We aspire to be the most inclusive company in the world. We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. Benefits Overview The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; Company and matching contributions to 401K savings plan to help you save for retirement; Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; Tuition assistance and student loan refinancing; Discount on GM vehicles for you, your family and friends. Diversity Information General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. Equal Employment Opportunity Statements GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. #J-18808-Ljbffr Show more details...
via Learn4Good schedule_type: Full-timesalary: 95.6K–153K a yearwork_from_home: 1
Job Description Backed by General Motors, Bright Drop is striving to improve the communities where we live and deliver a better future for generations to come. We hope you’ll join us... The Bright Drop team is looking for a Customer Success Manager to serve as the main point of contact for the portfolio of a customer through the entire lifecycle of their engagement. This function plays a critical role in leading the Bright Drop team to ensure Job Description

Backed by General Motors, Bright Drop is striving to improve the communities where we live and deliver a better future for generations to come. We hope you’ll join us...

The Bright Drop team is looking for a Customer Success Manager to serve as the main point of contact for the portfolio of a customer through the entire lifecycle of their engagement. This function plays a critical role in leading the Bright Drop team to ensure our customers meet their stated objectives leveraging our solutions.

As part of this process, the Customer Success Manager will be responsible for helping the Sales Team identify expansion opportunities and cultivating strategic relationships with our customers to position us as a strategic partner in their sustainability mission. This role will collaborate with Sales, Sales Engineering, Marketing, Product, Engineering, and Operations to ensure Bright Drop is executing successfully.

Location and Travel:

This is a remote opportunity with up to 25% travel.

Additional

Responsibilities:

o Serves as the internal advocate for their portfolio of customers while externally playing the role of Bright Drop evangelist

o Work cross functionally within the organization to align our collective teams on driving towards successfully achieving both customer and Bright Drop goals

o Drive product adoption to ensure their portfolio of customers are getting ROI from Bright Drop’s suite of applications and products

o Responsible for ensuring Bright Drop is well positioned to secure contract renewals as well as identifying opportunities to expand

o Identifies risks to overall customer health and owns mitigation plans where necessary

o Responsible for overseeing Order to Delivery Process for all Bright Drop products, including proactively communication order status, delivery timelines, and end user training needs

o Owns reporting of customer health to internal stakeholders and driving actions required to reduce churn risk

o Supports Sales Team in maintaining and expanding customer relationships end to end; owns contact mapping and identifying influence rs and Bright Drop champions

o Is well versed in customer contractual commitments and ensures any issues are resolved in an efficient and timely manner

o Responsible for leveraging established communication channels to gather customer feedback and providing recommendations for improvement and enhancements to Bright Drop’s Product Team

o Support the Sales Team in the selling process to leverage lessons learned and industry best practices

o Ensure effective follow up both internally and externally is practiced on a timely basis

o Remain proficient regarding updates to products, services and processes

o Attend and actively participate in industry meetings, sales events and trainings to keep abreast of the latest developments as appropriate to learn extensive knowledge for proper demonstration unit deployment
Additional Job Description

Minimum Qualifications:

o At least five years in customer success or customer facing role

o Successfully managed growth and renewal opportunities desired

o Experience in presenting to and interacting with senior management both internally and externally

o Outstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly

o History of building relationships with both technical and operational users

o Demonstrated critical decision making and problem solving skills, confidentially handle objections and resolve customer issues

o Bachelor’s degree or equivalent experience

o Ability to travel up to 25%
Desired:

o Strong organization and planning skills

o Ability to balance conflicting priorities while maintaining effectiveness

o Ability to thrive in a fast-paced, innovative, rapidly evolving industry and organization; comfortable with ambiguity

o High degree of computer skills to develop, maintain, and analyze data; skilled in the use of Microsoft Word, Excel, PowerPoint and CRM account management applications
Compensation

The compensation information is a good faith estimate only. It is based on what a successful applicant in the California Bay Area which includes the following counties:
Marin, Contra Costa, San Francisco, Alameda, San Mateo, Santa Clara, and Santa Cruz might be paid in accordance with the California law.

The compensation may not be representative for positions located outside of the California Bay Area.
• The expected base compensation for this role is: ($95,600-$152,700) Actual base compensation within the identified range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance

Benefits

GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life…
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