Most recent job postings at American City Business Journ…
via Journalism Jobs posted_at: 1 day agoschedule_type: Full-time
The Reporters for The Journal will join our newsroom and cover markets for one of the hottest economies in the country. Our reporters must be competitive, nimble and driven to break news about the most important industries, companies and people in the region. They are expected to provide forward-looking business intelligence to savvy readers who will use it to grow their businesses and/or... advance their careers. Our content gives them a leg up The Reporters for The Journal will join our newsroom and cover markets for one of the hottest economies in the country.

Our reporters must be competitive, nimble and driven to break news about the most important industries, companies and people in the region. They are expected to provide forward-looking business intelligence to savvy readers who will use it to grow their businesses and/or... advance their careers. Our content gives them a leg up on their competitors, connects them with decision-makers and delineates growth strategies that work from those that don't. This usually entails working our source networks and digging up news before it's announced or readily available.

The ideal candidate will blend traditional journalism skills - source building, sharp news judgment, interviewing prowess and scoop-driven reporting - with online and social media know-how. Reporters in our newsroom don't just turn in copy. They include videos, slideshows and other multimedia components that advance the story and further engage our audience. They break hard news that sometimes sources don't want brought to light, but they don't burn bridges.

Define a clear and compelling vision for the look, feel and voice of our products, including a thriving digital news operation, a printed weekly edition, and daily emails.
Report and write short-form and long-form stories for the website and weekly print edition.
Own the beat, dictating day-to-day coverage and thriving on digging out source-driven exclusives.
Relentlessly develop sources and manage relationships with high-level executives and other community leaders.
Scoop competitors on every story of any significance, not only telling them what happened, but why and how.

Bachelor's degree or equivalent work experience
Desire and ability to break news and to identify newsworthy events and sources
Strong analytical and investigative-interviewing skills
Ability to work both independently and collaboratively
Ability to relate comfortably to a wide range of people, in person, on the phone and online
A clear drive to develop sources and build audience
Solid understanding of news writing, journalistic ethics and story structure.
Ability to leverage relationships with sources to deliver content that differentiates the organization from competitors.
Multimedia skills, including video, photos, broadcast, on-camera, helpful
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via Journalism Jobs posted_at: 15 days agoschedule_type: Full-time
The Denver Business Journal is looking for a senior reporter to join our newsroom. The ideal candidate brings exceptional journalism skills including source-building, sharp news judgment and analytical and investigative reporting experience... A senior member of our reporting team, this position serves as an example for others in the areas of interviewing, research and clear and balanced writing. This reporter will produce articles accompanied The Denver Business Journal is looking for a senior reporter to join our newsroom.

The ideal candidate brings exceptional journalism skills including source-building, sharp news judgment and analytical and investigative reporting experience...

A senior member of our reporting team, this position serves as an example for others in the areas of interviewing, research and clear and balanced writing.

This reporter will produce articles accompanied by perspective and context for a vibrant audience of entrepreneurs, business owners, executives and professionals in one of the nation's most vibrant economic regions.

A Business Journal reporter is competitive, collaborative and curious. They are expected to contribute both short- and long-form stories to our news products online and in print. Specifically, reporters are expected to own every important story on their beats; use networking events, social media platforms and other community-building outlets to expand and fortify their source base and audience; work collaboratively with other newsroom staffers to maximize impact and accessibility of stories reported; and meet or exceed goals related to audience engagement.

We expect this senior reporter to go well beyond the press releases, news conferences and obvious stories to break news and explore the big-picture trends impacting the business community in the Denver area — positively and negatively.

Bachelor's degree or equivalent work experience.
Eight to 10 years of reporting experience.
Proven experience building and maintaining an active audience and a strong source base.
Knowledge of business principles is essential.
Proven excellence in reporting and writing.
Desire and ability to break news and to identify newsworthy events and sources.
Strong analytical and investigative interviewing skills.
Ability to work both independently and collaboratively.
Ability to relate comfortably to a wide range of people, in person, on the phone and online.
Drive to develop sources and build audience.
Solid understanding of news writing, journalistic ethics and story structure.
Ability to leverage relationships with sources to deliver content that differentiates the organization from competitors.
Denver community experience is a plus.
Comfort with on-stage or on-camera presentations is helpful
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via Ladders schedule_type: Full-timesalary: 80K–100K a year
The Senior Director of Editorial Operations (DEO) oversees the corporate support operations of The Business Journals content teams. This oversight includes supporting local newsrooms to ensure the content they’re creating meets the content strategy and goals as set by the Senior Director of Content Strategy (DCS) and senior management. The DEO’s primary goal is to enable newsrooms to meet their... goals by assisting with day-to-day operational The Senior Director of Editorial Operations (DEO) oversees the corporate support operations of The Business Journals content teams. This oversight includes supporting local newsrooms to ensure the content they’re creating meets the content strategy and goals as set by the Senior Director of Content Strategy (DCS) and senior management.

The DEO’s primary goal is to enable newsrooms to meet their... goals by assisting with day-to-day operational needs, problem-solving with local stakeholders and communicating effectively. This individual will work with the DCS on the development of annual budgets and goals and ensure that local markets have the tools to meet their goals.

Skills & Experience
• A deep understanding of local business news, and the audiences interested in such content
• A deep understanding of social media, search and other tools to increase readership
• Superior communication skills, including an ability to articulate goals, strategies and challenges to senior management and local newsrooms.
• Must know how to nurture and adapt an existing brand to suit changing circumstances within the company and the industry.
• Must be incredibly self-motivated and innovative.
• Must be creative with a unique approach to persistent problems, adding value to existing products and deriving positives from negatives.
• Must be able to take charge of any situation, exerting a dominant vision and encouraging others to support that vision.
• Must be able to multitask and manage a number of different projects at once.

Additional Job Information

The well-being of our employees is paramount. For that reason, ACBJ offers a variety of rich and competitive benefits including bundled health, dental and vision plans designed to meet our employees' needs. We also provide programs to support mental health and wellness and a generous time-off policy in support of taking the time needed to recharge.

Here are just a few of our programs:
• Paid Parental Leave
• 401K Plan with Employer Match
• Flexible Spending Accounts
• Employee Assistance Program
• Multiple Employee Dependent Scholarship Programs
• Commuter Flexible Spending
• Lifestyle Programs (Including incentives for healthy habits)
• Medical Infertility Services
• Corporate discount programs
• Employee Recognition/Service Awards
• And so much more!

(Benefits coverage indicated above may be based on employee participation in benefit programs and eligibility)

Job Responsibilities
• Work with the Senior Director of Content Strategy to develop an operational plan for each newsroom to ensure that they continue to meet both reader and business needs locally
• Work with key stakeholders including the DCS on the development of editorial goals, then monitor and implement those goals
• Ensure content maintains the accuracy, style and quality readers expect from TBJ while meeting the highest standards of ethics in journalism
• Develop day-to-day management strategies with Publishers and each local newsroom to maximize and retain staff
• Work with the analytics team to develop and refine editorial dashboards
• Work with senior management and key stakeholders to ensure content created is growing audience and meeting goals and needs of the business
• Oversees the editorial training team to develop and refine a training program that educates, nurtures and maximizes content creators
• Ensure Diversity, Equity and Inclusion initiatives are a priority and valuable connection point to local communities
• Work with the relevant people-teams to increase employee engagement and retention
• Assist with hiring, and performance management of local newsroom personnel in accordance with company policies ensuring that each employee meets the requirements of their position
• Assist with the performance evaluation of writers, editors, photographers, and other staff members to ensure that they are meeting the ACBJ’s standards for quality and productivity
• Participation in long-term strategy meetings as requested
• Develop new business ideas and direction with an eye towards content-centric opportunities
• Works closely with revenue, audience, design, and technology teams to ensure ACBJ initiatives are achieved

Salary Range

Not Available

Compliance Statement

This Company is an Equal Opportunity Employer. The Company considers applicants for all positions without regard to race, color, religion, national origin, gender, age, marital status, disability, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable city, state or federal law. Appropriate CDC guidelines are being followed for the protection of our employees and customers
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via Tarta.ai posted_at: 10 days agoschedule_type: Full-time
• Respond to inbound customer service inquiries and resolve their service/sales needs. • Complete administrative duties associated with service experience in a timely, accurate and professional manner. • Multitask; handle inquiries through multiple channels simultaneously (i.e. phone, chatbot, email... • Achieve minimum performance metrics - calls per hour, chatbot exchanges per day, emails per day, as well as length of interaction, accuracy, • Respond to inbound customer service inquiries and resolve their service/sales needs.
• Complete administrative duties associated with service experience in a timely, accurate and professional manner.
• Multitask; handle inquiries through multiple channels simultaneously (i.e. phone, chatbot, email...
• Achieve minimum performance metrics - calls per hour, chatbot exchanges per day, emails per day, as well as length of interaction, accuracy, user satisfaction, and other KPIs.
• Work collaboratively and cooperatively with other members the team.
• Utilize call disposition codes 100% of the time.
• Self-manage wrap-up and extended wrap-up times, staying below the acceptable maximums.
• Utilize MPP ticketing system (for advanced support and escalations) in professional and appropriate manner.
• Stay up to date on the bizjournals.com website, subscription attributes, new product enhancements, and process changes.

Requirements:
• High school diploma and minimum two (2) years customer service experience (B2B preferred)
• Clear speaking voice and enunciation.
• Upbeat, customer-centric approach.
• Proficient computer skills including the use of Microsoft Word and Outlook
• Ability to multi-task and adapt in a fast paced environment.
• Ability to help and support team members
• Willingness to learn and share best practices
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via Tarta.ai posted_at: 21 days agoschedule_type: Full-time
The Birmingham Business Journal is looking for a driven and innovative Data Reporter to build on the newsroom’s strong legacy of using data to drive essential, exclusive business coverage. A Data Reporter is able to gather and analyze original data on the industries, companies and trends driving business decisions in the metro Birmingham region, and communicate what he or she uncovers using both... text and visual storytelling techniques. Duties • The Birmingham Business Journal is looking for a driven and innovative Data Reporter to build on the newsroom’s strong legacy of using data to drive essential, exclusive business coverage.

A Data Reporter is able to gather and analyze original data on the industries, companies and trends driving business decisions in the metro Birmingham region, and communicate what he or she uncovers using both... text and visual storytelling techniques.

Duties
• Collects and analyzes company and industry data for Birmingham Business Journal’s weekly industry Lists, using surveys, public documents and other relevant sources.
• Manages and actively builds Birmingham Business Journal database of regional companies.
• Regularly reports stories based on data from the Lists and other research projects using appropriate narrative and visual storytelling techniques.
• Reports and writes four to six cover stories a year using data resources.
• Oversees creation of charts and infographics to illustrate research data findings.
• Works alongside reporters and editors on enterprise projects that include or are driven by data.
• Actively looks for creative ways to tell important stories using data.
• Participates in regular page proofing rotation.
• Produces stories for the daily newsletter as needed.
• Attends BBJ events and networks in the community.

Skills
• Strong news judgment, news analysis and news writing skills
• Proven ability to work with databases and spreadsheets to find patterns and stories
• Meticulous eye for detail
• Passionate about finding and dissecting data
• Ability to get people to tell you things they don’t want to
• Strong customer service skills
• Solid Microsoft Excel skills a must
• Comfort with basic math
• Ability to mine and analyze data from surveys, regulatory agencies, other public documents and sources
• Knowledge of computer data-management applications a plus
• Drive for 100 percent accuracy

Experience
1-2 years of journalism or equivalent experience, with a track record of reporting on business data
Familiarity with public-company, bank and regulatory agency filings a plus

Education
Bachelor's degree or equivalent work experience

To apply, go here: https://recruiting.adp.com/srccar/public/nghome.guid?c=2180419&d=ExternalCareerSite&prc=RMPOD1&r=5000912495506#/

Questions? Contact BBJ Editor-in-Chief Stephanie Rebman at srebman@bizjournals.com.

The Birmingham Business Journal is part of American City Business Journals, a profitable, growing news and information company. We offer:
• Exceptional benefits, including health, dental, vision, mental health, wellness, an employee assistance program and several specific wellness programs to help employees achieve their health goals. The company pays 83% of coverage costs.
• Strong work-life balance. There's no question that we work hard every day for our audience of top-level business owners, executives and decision-makers. Then we go home, to our families and our lives outside of the office. We have generous vacation benefits, and we don't look at you funny when you decide to use them. In fact, employees are expected to take time off regularly. It's codified into company policy.
• Wide opportunities for growth. Our company is filled with people who've been with us 10, 20, 30 years, in positions of increasing responsibility. Growth opportunities aren't limited to those who are willing to pick up and move for a new challenge. You can grow right where you are, if that's how you want to do it. We offer weekly training on specific topics; training programs that prepare our journalists to take on bigger challenges and/or move up; a formal newsroom mentoring program; and funding for external training opportunities that bring new perspectives into our newsrooms.
American City Business Journals and its 45+ publications are the No. 1 source for local business news in the nation. We publish daily online, weekly in print and deliver multiple daily email products, as well as host monthly events attended by thousands of business executives. ACBJ is an Equal Opportunity Employer. The Company considers applicants for all positions without regard to race, color, religion, national origin, gender, age, marital status, disability, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable city, state or federal law
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