Blue Cross Blue Shield Association

BCBS.com is the official website of Blue Cross Blue Shield (BCBS), a federation of independently operated health insurance companies in the United States. The website serves as an online platform to provide information, resources, and services related to healthcare coverage and wellness. BCBS.com offers a range of tools and features, including online account management, detailed explanations of health insurance plans, provider directories, and tools for estimating costs and finding quality care. It also addresses various healthcare topics, such as understanding insurance terms, staying healthy, managing chronic conditions, and navigating through the complex healthcare system. Overall, BCBS.com aims to empower individuals to make informed decisions about their healthcare and promote overall well-being.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    43.6319 / -79.3716    Google Map

  • Traffic rank
    #16,688 Site Rank

  • Site age
    25 yrs old

  • Site Owner information
    Whois info

  • Founded
    1929

  • Subsidiaries
    Health Services Foundation,BC and BS Foundation on Health Care,BCBSA Services Inc

  • Tax ID no.
    13-5656874

  • Legal status
    501(c)(4) public welfare organization

  • Location
    Michigan Plaza,,Chicago, Illinois

  • Products
    Health insurance,,PPOs,and,HMOs

  • President and CEO
    Kim Keck

  • Revenue (2014)
    $457,383,677

Traffic rank
#16,688
Site age
25 yrs
Location
United States
Popular Questions for Blue Cross Blue Shield Association
Newest job postings for Blue Cross Blue Shield Association
via JobLeads posted_at: 2 days agoschedule_type: Full-time
Job Description Summary The Executive Director, Cyber Threat Intelligence combines deep technical expertise with an ability to lead across the BlueCross BlueShield system to deliver an advanced cyber threat intelligence service. You will lead a team of highly proficient technical resources within Blue Cross Blue Shield Association (BCBSA) to work across 30+ individual BCBS Plans to curate... collect, and disseminate healthcare and Blue-specific strategic Job Description Summary

The Executive Director, Cyber Threat Intelligence combines deep technical expertise with an ability to lead across the BlueCross BlueShield system to deliver an advanced cyber threat intelligence service. You will lead a team of highly proficient technical resources within Blue Cross Blue Shield Association (BCBSA) to work across 30+ individual BCBS Plans to curate... collect, and disseminate healthcare and Blue-specific strategic and tactical cyber threat intelligence information. As a senior security leader, you'll bring your knowledge of mature cyber threat intelligence programs and operations to bear to create practical understanding of the cyber threat landscape to enhance prevention, detection, and response capabilities across the Blue system. You will work closely across a distributed security community to evolve and advance cyber threat information collection and analysis processes, develop technical solutions that empower threat intelligence analysts with actionable and relevant threat information, and serve as trusted advisor and partner in shaping cybersecurity operational practices and strategic initiatives based on cyber threat intelligence. You'll effectively and concisely communication technical information to non-technical stakeholders, including executive audiences, to brief them on the business and technical aspects of the changing threat landscape to the healthcare industry and the collective Blue System. You'll put your understanding of detailed technical systems and cyber threats to good use to shape the strategic direction, prioritize investments, and champion continuous improvement initiatives across BCBS cybersecurity programs. You'll be empowered to serve as a thought leader within the BCBSA security leadership and strategic partner to over 30 CISOs and their teams to improve cybersecurity across the entire healthcare industry. You'll also have the opportunity to work with industry associations, ISACs, and the broader cyber threat intelligence community in representing the BlueCross Blue Shield Association and Plans related to cyber threat intelligence expertise.

Responsibilities include but are not limited to:
• Define and execute against short and long-term cyber threat intelligence strategic plan and roadmap. Deliver cyber threat intelligence capabilities that provide added value to Blue Plan security teams through adoption of advanced threat services throughout the BlueCross BlueShield system.
• Lead the development and execution of the cyber threat intelligence communications plan to brief the Board, executive leaders, CISOs, and technical teams on the state of threats facing the healthcare sector and the Blue system. Gain stakeholder buy-in and support for cyber threat intelligence initiatives and objectives through effective communications, influencing, and domain knowledge.
• Oversee the evolution and operation of an advanced technology platform and processes to enable cyber threat intelligence analysts and facilitate information sharing across Blue Plans. Advance the technical solutions used to deliver cyber threat intelligence at-scale through understanding of adversary motives and capabilities with deep technical knowledge of cyber threat detection and response to enable the application of threat intelligence.
• Establish and continuously improve a network of threat intelligence sources. Curate relationships with industry sources, third-party providers, external advisors, and subject matter experts to drive a coordinated approach to intelligence collection, analysis, and dissemination.
• Promote staff development through coaching, training, projects, job sharing, career development plans, and continual development opportunities. This includes leading performance discussions and taking disciplinary actions when as necessary.

Required Education, Certifications and Experience
• Bachelor's Degree in computer science, Information Technology or related field
• 12 years experience in IT/information security experience with a combined technical focus and minimum 5 years in a technical oriented leadership role.
• Experience in leading technical teams of at least 4 persons; hiring, developing, building a collective team-oriented culture, and working across other teams to create community and drive team outcomes.
• Track record of defining strategic direction, overseeing project / initiative execution, and articulating and achieving outcomes in a matrixed organization* Experience in implementing and managing cyber threat intelligence technologies and associated processes.
• Demonstrated detailed technical knowledge of threat actor motives, targets, and tactics and how to investigate, mitigate and defend against them.
• Experience in, or in managing a team delivering original research and custom intelligence collections and reporting.
• Experience in managing Information Security budgets.
• Excellent communication and presentation skills with the ability to address both technical and non-technical audiences.
• Capable of documenting and explaining technical details/efforts in a concise, actionable manner.
• Strong problem solving, troubleshooting, and analysis skills.
• Ability to present to top management, corporate committees, and workgroups and to communicate on all aspects of cyber threat intelligence concepts.
• Ability to work in a matrixed organization and cross-functionally across technical and non-technical teams. Achieves results through followership and ability to influence.
• Demonstrated ability making operational decisions, monitoring progress and reporting results by effectively dealing with ambiguity.

Preferred Education, Certifications and Experience
• Master's degree MBA or MS degree
• CISSP, CISM, GCTI, CTIA, GCIH and/or other relevant certifications.

People Management - Yes

For Colorado job seekers:

Pay Range
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via Blue Cross Blue Shield Of Massachusetts Jobs schedule_type: Full-time
Ready to help us transform healthcare? Bring your true colors to blue. Establish and maintain relationships with BCBSMA Sales & Account Executives as well as Massachusetts Brokers & Consultants in order to sell & retain the Dental Blue product to Accounts with 100+ eligible employees in commercial, national, key, municipal and labor customers (new or existing). The incumbent for this position... will work with the BCBSMA sales and account management Ready to help us transform healthcare? Bring your true colors to blue.

Establish and maintain relationships with BCBSMA Sales & Account Executives as well as Massachusetts Brokers & Consultants in order to sell & retain the Dental Blue product to Accounts with 100+ eligible employees in commercial, national, key, municipal and labor customers (new or existing). The incumbent for this position... will work with the BCBSMA sales and account management staff as well as the BCBSMA broker and consultant community to develop sales strategies for selling Dental Blue in these markets which support Indigo’s goals & objectives. Achieve annual new business sales & retention goals in support of Indigo’s revenue and profit objectives.

Key Accountabilities:

Essential Functions:
• Uses strong consultative selling skills, ability to build relationships, influence decision-making, and negotiate sales to meet or exceed assigned quota and goals for new dental product sales
• Responsible for relationship building and management with BCBSMA sales staff, key brokers, consultants, and accounts to leverage the position of BCBSMA in the marketplace to achieve objectives for dental product sales
• Travels to BCBSMA sales offices, brokers, consultants, and accounts in support of the sale of dental products
• Develops and implements dental product sales strategies and forecasts (Multi-year, annual)
• Works with Managing Director to develop marketplace strategies for the sale of dental products
• Leverages marketing tools and programs to inform and train the BCBSMA sales staff, brokers and their staff, consultants and accounts about the dental product portfolio, services, enhancements, processes, legislation, etc.
• Coordinates the preparation of ancillary proposals, including responding to the dental section of complex RFPs, preparing financial exhibits and sales presentations
• Develops and delivers dental proposals and presentations to brokers, consultants, and accounts
• Manages the new sales process through negotiating pricing and coordination with appropriate departments (E.g. Sales, marketing, underwriting, finance, service)
• Develops and implements dental retention strategies and forecasts (Multi-year, annual)
• Supports the BCBS Account Executive and helps to coordinate the preparation of dental renewals and proposals, including responding to the dental product section of complex RFPs, preparing financial exhibits and sales presentations
• Works with the BCBSMA Account Executive in reviewing & preparing dental renewals and proposals/presentations to brokers, consultants, and accounts

Challenges/Problem Solving:
• Manages the dental sales cycle for new business including proposals, negotiating pricing, closing deals, and implementing new plan design approaches to meet client objectives, including cost control
• Demonstrates effective organizational, time management and prioritization skills in order to consistently meet deadlines and performance standards while responding to various constituencies: accounts, BCBSMA sales staff, brokers and consultants
• Ensures that critical issues are routed through the proper channels at the correct level of decision-making authority
• Accomplishes goals through influencing cross-functional relationships within BCBSMA

Decision Making Authority:
• Manages and completes proposals with competing priorities and aggressive deadlines
• Work requires analytical and policy interpretation, independent problem solving and issue resolution; infrequently refers to leader for guidance
• Responsible to leader and to matrixed relationships for work performed cross-functionally

Leadership Responsibilities:
• Displays teamwork and professionalism in all interactions internally and externally
• Drives resolution of process issues and approvals cross functionally through consensus building
• Directly influences revenue generation

Requirements:
• Bachelor's Degree required
• Active Life, Accident, Health License
• 5-10 years business experience, 3-5 of which in dental sales account management is required, leadership experience is preferred
• Driver’s License & vehicle

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

Location
BostonTime Type
Full time

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).

Blue Cross Blue Shield of Massachusetts, has a COVID-19 vaccination requirement. Your offer of employment is dependent upon either being fully vaccinated for COVID-19 or an accommodation based on a disability or sincerely held religious belief, practice, or observance by submitting a request to Human Resources
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via Vizi.businessUnit.name! - ViziRecruiter posted_at: 6 days agoschedule_type: Full-time
Introduction By joining the service operations team at Blue Cross/Blue Shield of Michigan, you will play a critical role in the delivery of healthcare in our state while working for one of Michigan's premiere employers... Customer service reps take calls from members and providers verifying eligibility, helping customers understand their benefits and how best to use them, and answering questions about claims and benefits. It’s a highly rewarding Introduction

By joining the service operations team at Blue Cross/Blue Shield of Michigan, you will play a critical role in the delivery of healthcare in our state while working for one of Michigan's premiere employers...

Customer service reps take calls from members and providers verifying eligibility, helping customers understand their benefits and how best to use them, and answering questions about claims and benefits. It’s a highly rewarding career with significant advancement opportunities.

Overview
Departmental Summary

Evaluates, and resolves inquiries involving a variety of claim, benefit, membership, and/or billing inquiries. Must be able to pass the Customer Service selection process, in order to interview.

Responsibilities
Departmental Preferences
• Conducts internal and external research to determine and request the data needed to handle inquiries from internal and external business partners.
• Provides accurate and timely servicing responses via telephone, and/or written correspondence to our internal and external customers.
• Follows department/corporate reporting policies and procedures requirements.
• Organizes work to meet productivity and quality standards.
• Reroutes misdirected inquiries.
• Interacts with others inside and outside the organization to resolve the inquiry/claim related problems.
• Resolves customer inquiries through clear and simple explanations of the applicable policy and/or procedure.
• May assist less experienced Customer Service Representatives and handle unusual or urgent inquiries, including irate calls.
• Perform other related duties as assigned.

Requirements
Departmental Requirements

"Qualifications"
• High school graduate or GED equivalent is required.
• Two (2) years of related work experience in areas such as public/customer service, sales representatives claims processing, membership/billing/enrollment; and one (1) year of customer service experience in positions such as teaching, social service work, bank teller, medical assistant/office assistant, retail.
• Three (3) years of total related experience or in the absence of internal BCBSM experience, the following may apply: A total of three (3) years of related work experience in areas such as public/customer service, sales representative, claims processing, enrollment/membership, or billing processing. Eighteen (18) months as an Account Clerk IV in Group Billing/Direct Billed/Auto National Membership and Support Departments.
• Demonstrated knowledge of policies, practices and procedures related to membership, billing, contract coverage or changes, rating and eligibility requirements, and/or claims processing.
• Demonstrated ability to resolve inquiries related to benefits, claims processing, and/or membership/billing, with little or no assistance.
• Demonstrated command of all oral, written, and interpersonal skills necessary for communications with subscribers, beneficiaries, accounts or providers, in a clear, concise and tactful manner.
• Work experience requirements may be modified within the three (3) year total, to fit individual unit needs. Must be able to pass the Customer Service selection process.
• Employees shall meet a twenty-four (24) month tenure requirement, excluding training.
• Other related skills and/or abilities may be required to perform this job
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