Most recent job postings at Babbel
via Greenhouse posted_at: 14 days agoschedule_type: Full-time
We are looking for an experienced Growth Lead to bring Babbel’s best-in-class teaching videos, expert linguistics content, and more to a wider audience of language learners. About Babbel... At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ We are looking for an experienced Growth Lead to bring Babbel’s best-in-class teaching videos, expert linguistics content, and more to a wider audience of language learners.

About Babbel...

At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel's team of in-house language experts. Our professionally-designed courses are available for 14 languages via the Babbel website as well as on mobile devices, podcasts, and in live virtual classes through our new Babbel Live product.

Babbel has just been named a 2023 “Most Innovative Company” by Fast Company and has been recognized on the GSV EdTech 150 list for multiple years. Since its founding in 2007, the company has grown to become the market leader in app-based and virtual-class language learning. More than 750 team members from 70 countries share in Babbel's purpose of creating mutual understanding through language.

Babbel is headquartered in Berlin and has an office in New York City, where this position is based.

About the role:

The person taking this new role will partner with content leads on audience development and crafting initiatives that introduce Babbel content to new readers across the globe and build loyalty with its existing audience, and will be responsible for implementing a content distribution strategy that will extend the reach and amplification across search, newsletters, multiple social networks, and more. The person stepping into this role knows how to translate data into actionable insights for the creatives behind our organic social, video, and blog content. This person should also have an eye for revenue, with an understanding of how organic content drives awareness and generates leads among potential subscribers.

If you’re the right candidate for this role, you are knowledgeable about which analytics tools are best and can consolidate data from multiple sources into cohesive dashboards and monthly reports. Whether you’re measuring the performance of a TikTok series (we do a particularly great one on “Translating Spanish Literally”) or the Babbel TikTok as a whole, you craft meaningful KPIs that are inclusive of high-level content strategy and departmental goals.

Ideally, you’re also interested in language and linguistics: Using analytics to usher a video or article about “The Best Time of Day To Practice Learning a Language” or “The Most Bizarre Idioms in Every Language” to the right corners of the internet should sound like a fun afternoon of work. Some of the projects you’ll work on in your first three to six months include: Using analytics to inform ideation and iteration for a new content strategy; working with CRM to test concepts for an organic newsletter that Babbel fans can’t wait to open; finding new distribution channels for our expert-written blog content; and developing data-driven growth plans and KPIs for all of our owned organic channels.

Babbel is a place where you’re empowered to think big and be bold. In this role, you’ll have the opportunity to shape our organic audience growth strategy while leading and mentoring a talented, creatively charged team of social media managers and producers.

This role is based in our NYC office and reports to the Global Director of Organic Content.

You will:
• Oversee organic social media strategy and develop data-driven growth plans for Instagram, TikTok, Facebook, Pinterest, and YouTube
• Work closely with the Global Organic Content Director to create and meet organic growth KPIs
• Measure the performance of organic content and provide data-driven insights
• Directly manage and mentor a team of four social media managers and producers
• Collaborate with SEO team on Babbel Magazine audience development and content distribution
• Collaborate with CRM on organic newsletter strategy

You have:
• 7+ years of experience with a major media outlet, brand, or digital marketing agency
• 2+ years management experience
• A master of digital analytics platforms and tools, such as Falcon, Dash Hudson, Google Analytics, Amplitude, Tableau, and Sistrix
• Able to communicate data into actionable creative insights
• Expertise in all of the following: social media, SEO, newsletters, partnerships
• Has managed paid social and follower growth campaigns for Instagram and TikTok
• A passion and genuine interest in linguistics, languages, and culture

Benefits
• Working at an international start-up with a strong sense of mission
• Bonus eligible and generous 401K matching
• Responsibility from day one; you can make an impact!
• Strong skill and career development, frequently working closely with the SVP, CEO and other managers
• 20 PTO days every year with additional tenure-based days after 2 years
• Flexible and hybrid work environment, with 2 days/week required in office

Salary Range: $100,000/yr -$115,000/yr, bonus eligible and generous 401K matching

Babbel is an equal opportunity employer committed to diversity and inclusion
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via Greenhouse schedule_type: Full-time
We are hiring a Business Development Manager to join our fast-growing US team and contribute to the expansion of the B2B business. About Babbel... At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel’s We are hiring a Business Development Manager to join our fast-growing US team and contribute to the expansion of the B2B business.

About Babbel...

At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel’s team of in-house language experts. Our professionally-designed courses are available for 14 languages via the Babbel website as well as on mobile devices, podcasts, and in live virtual classes through our new Babbel Live product.

Babbel has been recognized on the GSV EdTech 150 list for three years running. Since its founding in 2007, the company has grown to become the market leader in app-based and virtual-class language learning. More than 750 team members from 68 countries share in Babbel’s mission to enable everyone to learn a new language. Babbel is headquartered in Berlin and has an office in New York City.

About the Role:

We are hiring a Business Development Manager to join our fast-growing US team and contribute to the expansion of the B2B business. We are looking for a BDM who has experience managing inbound leads as well as strong outbound skills, introducing and selling SaaS to business vertical leaders and C-levels, with a particular emphasis on HR verticals. We are looking for someone with 2+ years of experience in Sales/Business Development, with proven experience exceeding targets, and who is looking to level up! The role reports to our Business Development Team Manager, North America, and will work closely with our US-dedicated marketing team on campaigns. This role is remote first with occasional in-office collaboration with the US B2B team that may require you to be present.

You will:
• Own and manage a pipeline of inbound and outbound leads from the North America market
• Lead the research, mapping and prioritization of target accounts
• Plan and execute outbound campaigns via email, phone and Linkedin
• Identify and reach out to prospects from our database of Marketing Qualified Leads, in order to generate qualified opportunities for our team of Sales Managers
• Work closely with the Sales team to handover opportunities and document prospect requirements and details in our CRM
• Delight in rising to the challenge of ambitious growth targets

You have:
• Valuable and relevant inbound or outbound sales experience
• 2+ years of experience as a SDR/BDM in B2B SaaS sales with SME clients
• Business proficiency of the Spanish language; additional languages are a plus!
• Proven track record of exceeding revenue targets and agreed KPIs
• Target-driven mentality and a fearless approach to your work
• Experience working with Hubspot or a similar CRM tool
• Experience working with tools like Salesloft, Zoominfo, Linkedin Sales Navigator, Gong and more
• Excellent verbal and written communication skills
• Ability to work independently, prioritize, and manage time effectively
• Experience working within a SAAS startup environment is a plus
• Interest in language is a plus

Babbel is an equal opportunity employer committed to diversity and inclusion
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via Demand Curve Jobs schedule_type: Full-time
Babbel is seeking an experienced growth marketer to join our team as a Growth Lead, Babbel Live in our New York City office. About Babbel... At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel’s Babbel is seeking an experienced growth marketer to join our team as a Growth Lead, Babbel Live in our New York City office.

About Babbel...

At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel’s team of in-house language experts. Our professionally-designed courses are available for 14 languages via the Babbel website as well as on mobile devices, podcasts, and in live virtual classes through our new Babbel Live product.

Babbel has been recognized on the GSV EdTech 150 list for multiple years. Since its founding in 2007, the company has grown to become the market leader in app-based and virtual-class language learning. More than 750 team members from 68 countries share in Babbel’s mission to enable everyone to learn a new language. Babbel is headquartered in Berlin and has an office in New York City.

About the role:

Babbel is looking for a growth marketing lead to uncover growth levers for its Babbel Live product (teacher-led language classes) across the entire customer lifecycle – from user acquisition to product adoption to retention.

You will analyze and surface data to inform company priorities and strategies, manage key strategic conversations with stakeholders across the company and collaborate closely with Research, Data, Marketing, Content, Product, and Product Growth teams. You will also have the opportunity to own and implement end-to-end growth initiatives uncovered from your analyses.

If you’ve helped get an early-stage startup off the ground or helped an established company grow a new product or service, you’ll do great in this role. You will benefit from the means of a scaled-up company like Babbel to identify and unlock growth opportunities for a new, promising product.

Responsibilities:
• Define the vision for Babbel Live’s growth while partnering with cross-functional stakeholders to prioritize and manage a pipeline of high-impact tests - balancing quick wins with major needle-mover initiatives.
• Ideate and implement projects end-to-end (ie. testing new marketing channels, launching certain product features) to drive user revenue growth.
• Identify, analyze, and interpret trends or patterns to develop a thorough understanding of our users, acquisition channels, and full funnel-view ending in product adoption and retention
• Take ownership of goal setting and performance KPIs to align with company objectives
• Closely partner with Data Analytics to build reports so you can assess performance as well as monitor, optimize and report on growth metrics
• Collaborate with our UX Research and Market Research teams to define research projects and objectives, provide input throughout the research process, and define potential initiatives or changes based on research findings
• Provide input and insights into the Product to influence the product’s roadmap
• Collaborate with marketing channel managers on experiments related to launching and optimizing paid acquisition campaigns
• Work with our CRM team to improve lead nurturing and conversion as well as subscriber retention

Key Job Requirements Are:
• Prior experience in a growth marketing or product marketing role
• Must be a self-starter and a strategic thinker who looks to solve problems and harness opportunities.
• Experience in applying consumer insights to inform and optimize the user’s journey and experience
• Familiarity with data visualizations and analytics tools (such as Tableau, Looker, Google Analytics, Amplitude, etc)
• Knowledge across a range of marketing tactics and channels (conversion optimization, CRM/email communications, SEO, paid search, paid social, etc.)
• Ability to independently drive experimentation focused on conversion and engagement

What will give you an advantage:
• Entrepreneurship experience or side projects
• Experience working in a cross-functional environment and proactively solving problems

Benefits:
• Working at an international start-up with a strong sense of mission
• Bonus eligible and generous 401K matching
• Responsibility from day one; you can make an impact!
• Strong skill and career development, frequently working closely with the SVP, CEO and other managers
• 20 PTO days every year with additional tenure-based days after 2 years
• Flexible and hybrid work environment

Salary Range: $100,000/yr - $130,000/yr, bonus eligible and generous 401K matching

Babbel is an equal opportunity employer committed to diversity and inclusion
Show more details...
via RevOps Careers schedule_type: Full-timesalary: 110K a yearwork_from_home: 1
We are looking for a Senior Revenue Operations Manager to support our growing B2B team in the US market. You will be a key player in our team as we accelerate our growth in this strategic revenue channel. About Babbel... At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of We are looking for a Senior Revenue Operations Manager to support our growing B2B team in the US market. You will be a key player in our team as we accelerate our growth in this strategic revenue channel.

About Babbel...

At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel’s team of in-house language experts. Our professionally-designed courses are available for 14 languages via the Babbel website as well as on mobile devices, podcasts, and in live virtual classes through our new Babbel Live product.

Babbel has been recognized on the GSV EdTech 150 list for multiple years. Since its founding in 2007, the company has grown to become the market leader in app-based and virtual-class language learning. More than 750 team members from 68 countries share in Babbel’s mission to enable everyone to learn a new language. Babbel is headquartered in Berlin and has an office in New York City.

About this role:

Reporting to the Director of B2B Sales and Customer Success with a dotted line to our global revops team in Berlin, this role is responsible for ensuring a smooth and efficient revenue process for the US team.

In this role you will:
• Create, implement and optimize the processes, data and applications that support the B2B team in the US
• Work closely with our US Director and other team Managers to optimize our processes and make strategic decisions based on data
• Collaborate closely, yet remotely, with the Revenue Operations team in our Berlin headquarters
• Ensure accuracy of all data, reports and sales forecasting in the CRM
• Support data-driven decision making within the organization by acting as key stakeholder for reports and ad hoc analyses of US B2B performance
• Increase sales productivity by simplifying and automating existing processes
• Help drive adoption of new and existing tools, software and processes through documentation and training as needed
• Facilitate knowledge sharing, documentation of processes, sharing of best practice, and training within the sales team and other relevant stakeholders
• Collaborate with Accounting and Payroll stakeholders to ensure accuracy of compensation and incentive plan data for the US team
• Support our Pre-sales, Sales, and Customer Success teams and leaders, which will include gathering data and reporting as needed, and collaborating on commission calculations through the tool CaptivateiQ

You have:
• 4+ years experience working in Revenue Operations at a B2B SaaS company
• Been responsible for database management, reporting and automation in a CRM such as Hubspot or Salesforce
• Proven track record of leading and delivering cross-functional projects
• A proven ability to identify and lead growth enabling initiatives in a B2B sales team
• A talent for extracting and presenting meaningful insights from quantitative data
• Excellent organizational, problem solving and analytical skills
• Strong communication skills
• Experience with CaptivateiQ is a plus
• Experience with Hubspot, Salesforce, or another similar CRM tool is a plus
• Experience with Tableau or other data visualization and reporting tools is a plus

Salary Range: $110,000/yr – $125,000/yr, bonus eligible and generous 401K matching

Location: Hybrid, with 2-3 days/week required in our NYC office.

Join one of the fastest growing education technology companies and contribute in making learning a whole new experience!

Babbel is an equal opportunity employer committed to diversity and inclusion.

Tagged as: Revenue Operations, RevOps
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via Glassdoor posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
We are hiring a Business Development Manager to join our fast-growing US team and contribute to the expansion of the B2B business. About Babbel... At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel's We are hiring a Business Development Manager to join our fast-growing US team and contribute to the expansion of the B2B business.

About Babbel...

At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel's team of in-house language experts. Our professionally-designed courses are available for 14 languages via the Babbel website as well as on mobile devices, podcasts, and in live virtual classes through our new Babbel Live product.

Babbel has been recognized on the GSV EdTech 150 list for three years running. Since its founding in 2007, the company has grown to become the market leader in app-based and virtual-class language learning. More than 750 team members from 68 countries share in Babbel's mission to enable everyone to learn a new language. Babbel is headquartered in Berlin and has an office in New York City.

About the Role:

We are hiring a Business Development Manager to join our fast-growing US team and contribute to the expansion of the B2B business. We are looking for a BDM who has experience managing inbound leads as well as strong outbound skills, introducing and selling SaaS to business vertical leaders and C-levels, with a particular emphasis on HR verticals. We are looking for someone with 2+ years of experience in Sales/Business Development, with proven experience exceeding targets, and who is looking to level up! The role reports to our Business Development Team Manager, North America, and will work closely with our US-dedicated marketing team on campaigns. This role is remote first with occasional in-office collaboration with the US B2B team that may require you to be present.

You will:
• Own and manage a pipeline of inbound and outbound leads from the North America market
• Lead the research, mapping and prioritization of target accounts
• Plan and execute outbound campaigns via email, phone and Linkedin
• Identify and reach out to prospects from our database of Marketing Qualified Leads, in order to generate qualified opportunities for our team of Sales Managers
• Work closely with the Sales team to handover opportunities and document prospect requirements and details in our CRM
• Delight in rising to the challenge of ambitious growth targets

You have:
• Valuable and relevant inbound or outbound sales experience
• 2+ years of experience as a SDR/BDM in B2B SaaS sales with SME clients
• Business proficiency of the Spanish language; additional languages are a plus!
• Proven track record of exceeding revenue targets and agreed KPIs
• Target-driven mentality and a fearless approach to your work
• Experience working with Hubspot or a similar CRM tool
• Experience working with tools like Salesloft, Zoominfo, Linkedin Sales Navigator, Gong and more
• Excellent verbal and written communication skills
• Ability to work independently, prioritize, and manage time effectively
• Experience working within a SAAS startup environment is a plus
• Interest in language is a plus

Babbel is an equal opportunity employer committed to diversity and inclusion
Show more details...
via Salary.com schedule_type: Full-time
We are looking for an experienced Video Lead to help shape our organic video strategy and develop thought-provoking content about the science of language and language learning. About Babbel... At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000 We are looking for an experienced Video Lead to help shape our organic video strategy and develop thought-provoking content about the science of language and language learning.

About Babbel...

At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000 hours of language content created by Babbel’s team of in-house language experts. Our professionally-designed courses are available for 14 languages via the Babbel website as well as on mobile devices, podcasts, and in live virtual classes through our new Babbel Live product.

Babbel has been recognized on the GSV EdTech 150 list for three years running. Since its founding in 2007, the company has grown to become the market leader in app-based and virtual-class language learning. More than 750 team members from 68 countries share in Babbel’s mission to enable everyone to learn a new language. Babbel is headquartered in Berlin and has an office in New York City.

About the role:

This role is based in our NYC office and reports to the Global Director of Organic Content. The Video Lead will manage a team of NY-based video producers who create language content for a global audience. You will also work closely with our social media managers in both New York and Berlin on content calendars and analytics to drive video creative. Most importantly, you will help drive the organic video strategy, identifying the unique ways we approach video storytelling and packaging across various platforms.

A day in the life of this role will include assigning and sharpening video pitches and scripts; giving edits to the creative team on everything from title text animation to that pivotal first 3 to 5 seconds of an Instagram Reel or TikTok; mining analytics to inform the next iteration of our last best social video; and working closely with Babbel’s linguists, language teachers, and research professionals to make our methodology accessible and intriguing to language-learners and enthusiasts alike.

Babbel is a place where you’re empowered to think big and be bold. In this role, you’ll be given the space that all creatives need to get to the magic: try things out, learn, and try again. You’ll also get to mentor a team of passionate writers and producers while leading the strategy for organic video.

You will:
• Set the editorial direction for video content, working closely with the Global Director of Organic Content and creative teams
• Lead creative development for video on all social media and owned organic channels
• Provide constructive feedback throughout the pre- and post-production process
• Set goals to measure success, analyze data, and provide feedback to creative teams and leadership

You have:
• 7 years of experience in a media production role, with 2 years in a senior-level role
• Extensive experience creating short-form editorial video for Instagram and TikTok
• A passion and genuine interest in linguistics, languages, and culture
• Ability to balance multiple projects at once while keeping process and feedback rounds efficient
• Understanding the balance of content quality and quantity, maintaining consistency in both
• Experience working with an in-house studio and talent
• Experience writing and editing scripted video content

Benefits
• Working at an international start-up with a strong sense of mission
• Bonus eligible and generous 401K matching
• Responsibility from day one; you can make an impact!
• Strong skill and career development, frequently working closely with the SVP, CEO and other managers
• 20 PTO days every year with additional tenure-based days after 2 years
• Flexible and hybrid work environment

Salary Range: $115,000/yr -$130,000/yr, bonus eligible and generous 401K matching

Location: Hybrid, with 1-2 days/week required in our NYC office

Babbel is an equal opportunity employer committed to diversity and inclusion
Show more details...
via LinkedIn posted_at: 10 days agoschedule_type: Full-time
With Babbel Live anyone can learn a language! Babbel Live is the live online language class that brings human face-to-face interaction and speaking practice to Babbel learners, building on Babbel’s long-established language learning app... Since its founding in 2007, Babbel has grown to become the market leader in app-based language learning, offering 14 learning languages. Learners can access courses via the Babbel website or on the mobile app. Babbel With Babbel Live anyone can learn a language!

Babbel Live is the live online language class that brings human face-to-face interaction and speaking practice to Babbel learners, building on Babbel’s long-established language learning app...

Since its founding in 2007, Babbel has grown to become the market leader in app-based language learning, offering 14 learning languages. Learners can access courses via the Babbel website or on the mobile app.

Babbel Live offers group language classes that complement Babbel’s app-based learning content. Virtual classes bring numerous advantages as well as new didactical questions. We’re looking for qualified teachers who can apply their previous experience to the demands of our online teaching program and evolve with the product. Do you want to make your mark as an online language teacher? Then you could be our next online DAF freelance teacher.

Your profile
• Fluent in your teaching language: You have an outstanding command of the language you wish to teach. If German is not your native language, an official C2 CEFR certificate is required. You also speak and write well in English for communication with the Teacher Relations Team.
• Teaching certificate: you hold a DAF (or related) teaching certificate from a recognised educational institution. A degree in a language-related field is a plus.
• Teaching experience as a second language teacher. Online experience teaching groups is a plus.
• Technical equipment: high speed internet connection, headset with microphone, laptop/desktop with a camera.
• Technical skills: you are very familiar with Zoom.us. You enjoy discovering new features and incorporating them in the virtual classroom.
• Adaptability: you handle unexpected technical problems as well as challenging teaching situations confidently and professionally.
• Communication and connectivity: you are able to bridge the virtual gap by keeping students engaged and motivated. You are dynamic and able to combine didactic excellence with friendliness and openness. You communicate easily with the Teacher Relations Team when necessary.
• Energetic and passionate about teaching, eager to learn from your students as well as your peers and to adapt to a developing field.
• You hold proof of freelance status: you are responsible for handling your invoices and taxes.

Why Babbel?
• Like Babbel, you celebrate the diversity of your language and culture and spread your passion for languages.
• A market competitive payment scheme plus incentives for top quality teaching and performance. At Babbel Live we reward talent.
• Full flexibility: You are not responsible for facilitating an entire course, but for individual classes within a larger curriculum. Customise your schedule based on your availability teaching at least 10 hours per week.
• Structured learning materials: We provide you with the material for each class. Minimised class preparation time.
• Our Online Teaching Team will support you on your entire journey as a Babbel Live teacher.
• Exclusive, personalised training: Access to various training opportunities, including individual feedback on teaching as well as professional group training workshops on various topics.
• Learn languages for free: access our courses in the Babbel app since day 1 and access to Babbel Live as an anniversary gift.

Check out what Babbel Live teachers have to say about their experience so far.

Join the Babbel Live team to be part of one of the fastest-growing education technology companies and work as a pioneer in online language classes
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via Idaho Jobs - Tarta.ai posted_at: 6 days agoschedule_type: Full-time
Babbels Cleaners is looking to fill a full time position at our front counter. Monday thru Friday 8am to 5pm. Job duties include but not limited to are learning to check in garments during the day, learning the POS system, sorting clothes for orders, bagging orders, assisting customers at our front counter learning the delivery route we have once a week for 2 1/2 hours so we have a stand in, and... answering phones. If you move quickly and are a Babbels Cleaners is looking to fill a full time position at our front counter. Monday thru Friday 8am to 5pm. Job duties include but not limited to are learning to check in garments during the day, learning the POS system, sorting clothes for orders, bagging orders, assisting customers at our front counter learning the delivery route we have once a week for 2 1/2 hours so we have a stand in, and... answering phones.

If you move quickly and are a multi task person, you will do great at this job.

If interested please reach out to Babbels at 228 Shoshone St. E.

NO PHONE CALLS PLEASE

Job Type: Full-time

Pay: From $12.00 per hour

Schedule:
• Monday to Friday

Ability to commute/relocate:
• Twin Falls, ID 83301: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
• Do you have a valid Driver’s License and a good driving record
• How many years of customer service do you have?

Education:
• High school or equivalent (Preferred)

Work Location: One location
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via StartWire posted_at: 4 days agoschedule_type: Full-time
We are looking for a Senior Revenue Operations Manager to support our growing B2B team in the US market. You will be a key player in our team as we accelerate our growth in this strategic revenue channel. About Babbel... At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of We are looking for a Senior Revenue Operations Manager to support our growing B2B team in the US market. You will be a key player in our team as we accelerate our growth in this strategic revenue channel.

About Babbel...

At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel’s team of in-house language experts. Our professionally-designed courses are available for 14 languages via the Babbel website as well as on mobile devices, podcasts, and in live virtual classes through our new Babbel Live product.

Babbel has been recognized on the GSV EdTech 150 list for multiple years. Since its founding in 2007, the company has grown to become the market leader in app-based and virtual-class language learning. More than 750 team members from 68 countries share in Babbel’s mission to enable everyone to learn a new language. Babbel is headquartered in Berlin and has an office in New York City.

About this role:

Reporting to the Director of B2B Sales and Customer Success with a dotted line to our global revops team in Berlin, this role is responsible for ensuring a smooth and efficient revenue process for the US team.

If you love making revenue happens, eliminating blockers, and driving insights while working with a highly motivated team, read on!

In this role you will:
• Create, implement and optimize the processes, data and applications that support the B2B team in the US
• Work closely with the US Director and other team managers to optimize processes and make strategic decisions based on data
• Collaborate closely, yet remotely, with the Revenue Operations team in our Berlin headquarters
• Ensure accuracy of all data, reports and sales forecasting in the CRM
• Support data-driven decision making within the organization by acting as key stakeholder for reports and ad hoc analyses of US B2B performance
• Increase GTM effectiveness and sales productivity by simplifying and automating existing processes
• Help drive adoption of new and existing tools, software, and processes through documentation and training
• Improve lead-to-deal processes, proposals, and sales enablement
• Facilitate knowledge sharing, documentation of processes, sharing of best practice, and training within the sales team and other relevant stakeholders
• Collaborate with accounting to ensure accuracy of compensation and incentive plan data for the US team using the tool CaptivateiQ
• Support our Pre-sales, Sales, and Customer Success teams and executives, including with deliverables such as board reviews, monthly dashboard reporting, OKRs, strategic planning, and more

You have:
• 4+ years experience working in Revenue Operations at a B2B SaaS company
• Been responsible for database management, reporting and automation in a CRM such as Hubspot or Salesforce
• Proven track record of leading and delivering cross-functional projects
• Ability to identify and lead growth enabling initiatives in a B2B sales team
• Talent for extracting and presenting meaningful insights from quantitative data
• Solid understanding of standard business practices related to marketing and sales operations processes and systems (sales cycle, CRM, Marketing applications, lead generation, reporting, forecasting, territory management, compensation planning and sales quotas)
• Excellent organizational, problem solving and analytical skills
• Strong communication skills
• Experience with CaptivateiQ, Hubspot, Salesforce, or other CRM tools, and Tableau or other data visualization tools is a plus

Join one of the fastest growing education technology companies and contribute in making learning a whole new experience!

Location: hybrid, with some time required in our Chicago office.

Babbel is an equal opportunity employer committed to diversity and inclusion
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via Tarta.ai posted_at: 15 days agoschedule_type: Full-time
We are looking for a motivated and empathetic Customer Success Manager to ensure our customers master language learning at their company! You will be working in our US team to help drive this strategic revenue channel by developing customer relationships that promote retention and loyalty. About Babbel... At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms We are looking for a motivated and empathetic Customer Success Manager to ensure our customers master language learning at their company! You will be working in our US team to help drive this strategic revenue channel by developing customer relationships that promote retention and loyalty.

About Babbel...

At Babbel, we believe that everyone should have the chance to learn a new language. Our products are available worldwide across multiple platforms and support those who take joy in learning outside of work or school. Millions of users are benefiting from 9,000+ hours of language content created by Babbel's team of in-house language experts. Our professionally-designed courses are available for 14 languages via the Babbel website as well as on mobile devices, podcasts, and in live virtual classes through our new Babbel Live product.

Fast Company Magazine recognized Babbel as the most innovative education company of 2016 and GSV named Babbel amongst the world's 150 most transformational companies in digital learning in 2023. Since its founding in 2007, the company has grown to become the market leader in app-based and virtual-class language learning. More than 750 team members from 68 countries share in Babbel's mission to enable everyone to learn a new language. Babbel is headquartered in Berlin and has an office in New York City.

About the Role:

Babbel has seen impressive growth in the US in the past few years. The US is now the fastest growing market on the B2C side, and an innovation engine across the organization. The B2B business has been quickly growing and is set to double revenue globally in 2022. We are hiring a Customer Success Manager to join our fast-growing US B2B team and support our growing customer list. With a team of Sales Managers based in Berlin, we have proven product-market fit in North America, with many customers across US, Canada, and Mexico; And we are now looking to build out the team in the US. We are looking for a Customer Success Manager who has 2-4 years of experience with retaining and expanding a book of business, with a particular emphasis on HR verticals, and proven results of exceeding expansion and upsell targets.

The role would report to our Customer Success Team Manager for North America and would be located in Chicago where occasional office time may occur as needed.

You will:
• Enable true success of our customers, meaning they are happy to use Babbel, feel supported in using our solutions, and find immense value in not only our solution, but our team (which starts with you!)
• Own and nurture your own pipeline of potential upsell and renewal opportunities within your growing customer base with a consultative approach
• Kick-start projects and implementations with our new customers, which may include preparing presentations
• Manage the lifecycle of each of our clients by establishing and maintaining rapport and a trusted relationship
• Proactively identify and assess our customer's needs, always thinking of ways to improve their experience with Babbel
• Deliver tailored value propositions to your prospects through presentations and live product demos
• Collaborate effectively within the B2B team, including the Account Management, Product, and Sales teams.
• Provide feedback on product improvements that will drive revenue
• Consistently look for ways to streamline our customer experience and operations, improve processes, and develop better data on our customers and products

You have:
• Valuable and relevant customer success experience
• Experience building a Customer Success process or equivalent experience over 2-4 years
• Experience working with SME clients and HR and/or C-level personas
• Proven track record of exceeding revenue targets and agreed KPIs
• Target-driven mentality and a fearless approach to your work
• Experience working with Hubspot or similar CRM
• Excellent verbal and written communication skills
• Ability to work independently, prioritize, and manage time effectively
• Fun speaking with people on the phone, over zoom, or via email and helping them achieve their goals
• Experience working within a Saas startup environment is a plus
• Interest in language or multilingualism is a plus
• Experience working remotely is a plus

Benefits:
• 4 weeks PTO + tenure-based increase after 2 years
• Flexible hybrid work-from-home policy
• Comprehensive health insurance
• Generous 401(k) match
• Commitment to learning and development
• Working at an international start-up with a strong sense of mission

Babbel is an equal opportunity employer committed to diversity and inclusion
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