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Aman Resorts
Hospitality company
Aman.com is a luxury travel website that offers a collection of exquisite resorts, hotels, and destinations worldwide. The website showcases Aman's unique properties, renowned for their breathtaking locations, impeccable service, and authentic cultural experiences. With stunning visuals and detailed descriptions, users can explore the diverse range of accommodations, from tranquil beachfront resorts to secluded mountain retreats. Aman.com also provides comprehensive information on exclusive experiences and activities available at each destination, ensuring guests have unforgettable and personalized stays. Whether one seeks relaxation, adventure, or cultural immersion, Aman.com is the go-to website for discerning travelers looking for unparalleled luxury and a truly exceptional travel experience.
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EncryptedSite is Encrypted
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CountryHosted in Ireland
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CityDublin, Leinster
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Latitude\Longitude53.3331 / -6.2489 Google Map
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Traffic rank#19,495 Site Rank
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Site age26 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Owner
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Founder
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Founded1988
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CooRoland Fasel (February 2017)
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Number_of_locations34 (2019)
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Headquarters
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SisterJanu justluxe.com
Traffic rank
#19,495
#19,495
Site age
26 yrs
26 yrs
Location
Ireland
Ireland
Popular Questions for Aman Resorts
Newest job postings for Aman Resorts
via Careers At Aman - Aman Resorts
posted_at: 2 days agoschedule_type: Full-time
AMAN
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman... way of life’ – a mindset shared by our guests
AMAN
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman... way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners – taking the charge, leading by example and an immense sense of pride in their work.
Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
LOCATION
This position could be based in New York, US. The role is responsible for our property Amanyara in Turks & Caicos and requires regular visits there. Alternatively the role could also be in Turks & Caicos.
POSITION OVERVIEW
The Marketing Manager is the marketing leader for Amanyara – and is responsible for driving revenue and engagement with Aman’s UHNW target guest through innovative marketing programs and initiatives.
Work will be focused on Amanyara - Aman’s resort in Turks & Caicos - and will drive topline revenue performance, market share, brand awareness, engagement, while protecting what makes Aman so special.
The role is responsible for achieving property marketing objectives with responsibility for supporting revenue growth and hotel reputation globally. The role focuses on implementing the hotel’s marketing strategy and applicable brand initiatives in all aspects of the experience.
The Marketing Manager manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. This role will closely work with the Corporate Marketing and Communications, Brand, CRM & Business Intelligence and Digital teams for brand alignment. The Manager will annually draft, present and execute marketing plans with a focus on delivering authentic, brand positioning, and revenue driving initiatives and partnerships with a focus on delivering results for the hotel and the brand.
RESPONSIBILITIES
REVENUE GENERATION
• Develop creative marketing strategies and tactics for Amanyara to support revenue and market share goals – and provide strategic guidance on all facets of marketing.
• Develop marketing strategies by studying market dynamics; tracking changes in supply and demand; identifying target guests and their current and future needs; and monitoring the competition.
• Develop and implement local marketing activities to engage domestic and international guests.
MARKETING STRATEGY & EXECUTION
• Partner with teams across the company, including Corporate Marketing, Communications, Brand, Digital, CRM & Business Intelligence, to craft and execute truly innovative marketing ideas and tactics to grow business and market share.
• Lead and develop marketing strategies that focus on fully integrated marketing (e.g. digital, content, public relations, social, and on property experiences) to showcase and promote what makes Amanyara so special.
• Support the hotel to create never-before-seen innovative luxury experiences, services and revenue-generating exclusive offers that drive demand and occupancy.
• Together with the General Manager and the Manager of Sales, prepare and update the annual sales, marketing, and communications plan.
• Responsible for the management of selected relevant agency relationships for execution of strategic digital, marketing & communications plans (e.g. digital, social, PR, SEO).
• Creation, management and review of all digital and print property and marketing collateral/ materials in line with Aman brand guidelines, ensuring the Sales & Marketing team have the necessary tools to present and confirm business for the property.
• Manage all local campaigns and shoots.
• Connect with Corporate PR teams as necessary and support the Corporate PR team in the event of a crisis.
• Work with CRM & BI and appropriate hotel team member to manage post-stay and online reviews in an on-brand tone of voice.
• To lead regular calls with General Manager to review performance indicators vs. budget, current planned promotional activity, and brainstorm forward promotional plans
• Manage travel trade co-op initiatives, requests and campaigns and equip sales teams with resources to sell the property (marketing collateral/presentations), with the support of the Corporate Marketing team.
• To work closely with the CRM & BI team to analyze historical and future data and formulate recommendations about the customer journey and all touch points.
• Plan and communicate the updates for all transactional emails
• Liaise with the CRM Champion & teams on property on all topics related to GDPR, data governance.
QUALIFICATIONS
EDUCATION & EXPERIENCE
• University degree required.
• 4-8 years progressive work experience in marketing is required.
• Luxury brand experience required, preferably in the hotel industry.
• Knowledge and experience in developing strategic marketing plans, brand marketing, public relations, luxury partnership marketing, and digital marketing in the USA
• Exceptional communication skills effective across diverse audiences
• An established network of vendors including photographers, writers, etc
• Excellent fluent English – written, verbal, listening and presentation
• Microsoft Word, Excel and PowerPoint to an advanced level, Adobe Suite desired
• Self-motivated and creative problem-solver
SKILLS & COMPETENCIES
• Able to be proactive, organized, manage time wisely, and work independently.
• Able to successfully handle a multitude of tasks in an intense, fast paced, entrepreneurial environment – with humility and a ‘can do’ attitude.
• Ability to analyze reports and data to drive insights.
• Exceptional presentation and communication skills (verbal, written, and listening) and very high attention to detail.
• Demonstrated ability to develop, plan and implement successful marketing strategies and processes.
• Able to influence results across an organization and through those not in a direct reporting line.
• Knowledge and focus on budget management and to drive key business metrics for success.
• Positive, engaging, and energetic personality, sociable and amiable with the ability to develop relationships quickly both internally and externally Show more details...
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman... way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners – taking the charge, leading by example and an immense sense of pride in their work.
Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
LOCATION
This position could be based in New York, US. The role is responsible for our property Amanyara in Turks & Caicos and requires regular visits there. Alternatively the role could also be in Turks & Caicos.
POSITION OVERVIEW
The Marketing Manager is the marketing leader for Amanyara – and is responsible for driving revenue and engagement with Aman’s UHNW target guest through innovative marketing programs and initiatives.
Work will be focused on Amanyara - Aman’s resort in Turks & Caicos - and will drive topline revenue performance, market share, brand awareness, engagement, while protecting what makes Aman so special.
The role is responsible for achieving property marketing objectives with responsibility for supporting revenue growth and hotel reputation globally. The role focuses on implementing the hotel’s marketing strategy and applicable brand initiatives in all aspects of the experience.
The Marketing Manager manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. This role will closely work with the Corporate Marketing and Communications, Brand, CRM & Business Intelligence and Digital teams for brand alignment. The Manager will annually draft, present and execute marketing plans with a focus on delivering authentic, brand positioning, and revenue driving initiatives and partnerships with a focus on delivering results for the hotel and the brand.
RESPONSIBILITIES
REVENUE GENERATION
• Develop creative marketing strategies and tactics for Amanyara to support revenue and market share goals – and provide strategic guidance on all facets of marketing.
• Develop marketing strategies by studying market dynamics; tracking changes in supply and demand; identifying target guests and their current and future needs; and monitoring the competition.
• Develop and implement local marketing activities to engage domestic and international guests.
MARKETING STRATEGY & EXECUTION
• Partner with teams across the company, including Corporate Marketing, Communications, Brand, Digital, CRM & Business Intelligence, to craft and execute truly innovative marketing ideas and tactics to grow business and market share.
• Lead and develop marketing strategies that focus on fully integrated marketing (e.g. digital, content, public relations, social, and on property experiences) to showcase and promote what makes Amanyara so special.
• Support the hotel to create never-before-seen innovative luxury experiences, services and revenue-generating exclusive offers that drive demand and occupancy.
• Together with the General Manager and the Manager of Sales, prepare and update the annual sales, marketing, and communications plan.
• Responsible for the management of selected relevant agency relationships for execution of strategic digital, marketing & communications plans (e.g. digital, social, PR, SEO).
• Creation, management and review of all digital and print property and marketing collateral/ materials in line with Aman brand guidelines, ensuring the Sales & Marketing team have the necessary tools to present and confirm business for the property.
• Manage all local campaigns and shoots.
• Connect with Corporate PR teams as necessary and support the Corporate PR team in the event of a crisis.
• Work with CRM & BI and appropriate hotel team member to manage post-stay and online reviews in an on-brand tone of voice.
• To lead regular calls with General Manager to review performance indicators vs. budget, current planned promotional activity, and brainstorm forward promotional plans
• Manage travel trade co-op initiatives, requests and campaigns and equip sales teams with resources to sell the property (marketing collateral/presentations), with the support of the Corporate Marketing team.
• To work closely with the CRM & BI team to analyze historical and future data and formulate recommendations about the customer journey and all touch points.
• Plan and communicate the updates for all transactional emails
• Liaise with the CRM Champion & teams on property on all topics related to GDPR, data governance.
QUALIFICATIONS
EDUCATION & EXPERIENCE
• University degree required.
• 4-8 years progressive work experience in marketing is required.
• Luxury brand experience required, preferably in the hotel industry.
• Knowledge and experience in developing strategic marketing plans, brand marketing, public relations, luxury partnership marketing, and digital marketing in the USA
• Exceptional communication skills effective across diverse audiences
• An established network of vendors including photographers, writers, etc
• Excellent fluent English – written, verbal, listening and presentation
• Microsoft Word, Excel and PowerPoint to an advanced level, Adobe Suite desired
• Self-motivated and creative problem-solver
SKILLS & COMPETENCIES
• Able to be proactive, organized, manage time wisely, and work independently.
• Able to successfully handle a multitude of tasks in an intense, fast paced, entrepreneurial environment – with humility and a ‘can do’ attitude.
• Ability to analyze reports and data to drive insights.
• Exceptional presentation and communication skills (verbal, written, and listening) and very high attention to detail.
• Demonstrated ability to develop, plan and implement successful marketing strategies and processes.
• Able to influence results across an organization and through those not in a direct reporting line.
• Knowledge and focus on budget management and to drive key business metrics for success.
• Positive, engaging, and energetic personality, sociable and amiable with the ability to develop relationships quickly both internally and externally Show more details...
via Salary.com
posted_at: 7 days agoschedule_type: Full-time
AMAN
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman... way of life’ – a mindset shared by our guests
AMAN
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman... way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners – taking the charge, leading by example and an immense sense of pride in their work.
Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
LOCATION
This position is located at our corporate office / property XXXXX, in (Place) , (Country).
POSITION OVERVIEW
JOB SUMMARY:
Responsible to assist the HR Director and the Assistant HR managers with most functions of Human Resources including all administrative functions, recruiting elements, application processing, housing, insurance enrollment, worker’s comp accident reporting, staff events, training, etc.
RESPONSIBILITIES
DUTIES AND RESPONSIBILITIES:
• Assist with all administrative and clerical functions including answering phones, filing, creating employee handbooks, new hire paperwork, etc.
• Assist with the recruiting process by responding to inquiry emails in a timely manner, printing resumes and applications, and processing necessary background checks.
• Assist with recruiting efforts online, through newspaper ads, source other recruiting options and attend career fairs.
• Complete all required new hire paperwork and update personnel systems relating to new hires, change of address, etc.
• Assist with processing worker’s compensation claims and maintain files.
• Maintains personnel records and files in an organized and confidential manner.
• Assist new hires with housing assignments and finding alternative housing options.
• Assist with new hire on boarding program; conduct portions of the new hire program and coordinate with other departments to ensure proper on boarding is achieved.
• Assist with managing the Health and Safety Program to ensure that all employees have a safe environment in which to work in.
• Assist with facilitation of employee recognition programs.
• Assist with staff recreation program; will periodically drive staff to surrounding area for shopping or sightseeing trips.
• Respond to questions from employees regarding Human Resource programs, policies and procedures.
• Conducts exit interviews and ensures that all related paperwork is completed.
• Will be the point contact for the HR department when HR Director and HR Generalist are away.
• Attend job fairs, conferences, and local HR meetings as required
QUALIFICATIONS
QUALIFICATIONS:
• Position requires at least 2 years’ experience in Human Resources or other relevant office-related positions.
• Must have excellent organizational skills and knowledge of standard filing systems with excellent verbal and written skills.
• Must be proficient with Microsoft Word, Microsoft Outlook, Excel, and Internet.
• Must always handle sensitive information in a confidential manner.
SUPERVISORY RESPONSIBILITIES:
• No supervisory responsibilities in this position.
WORK YEAR:
• This is a full-time, year-round position. Schedule will be set but will require flexibility to be present for employee functions, travel for recruitment, or other required functions outside of normal business hours Show more details...
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman... way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners – taking the charge, leading by example and an immense sense of pride in their work.
Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
LOCATION
This position is located at our corporate office / property XXXXX, in (Place) , (Country).
POSITION OVERVIEW
JOB SUMMARY:
Responsible to assist the HR Director and the Assistant HR managers with most functions of Human Resources including all administrative functions, recruiting elements, application processing, housing, insurance enrollment, worker’s comp accident reporting, staff events, training, etc.
RESPONSIBILITIES
DUTIES AND RESPONSIBILITIES:
• Assist with all administrative and clerical functions including answering phones, filing, creating employee handbooks, new hire paperwork, etc.
• Assist with the recruiting process by responding to inquiry emails in a timely manner, printing resumes and applications, and processing necessary background checks.
• Assist with recruiting efforts online, through newspaper ads, source other recruiting options and attend career fairs.
• Complete all required new hire paperwork and update personnel systems relating to new hires, change of address, etc.
• Assist with processing worker’s compensation claims and maintain files.
• Maintains personnel records and files in an organized and confidential manner.
• Assist new hires with housing assignments and finding alternative housing options.
• Assist with new hire on boarding program; conduct portions of the new hire program and coordinate with other departments to ensure proper on boarding is achieved.
• Assist with managing the Health and Safety Program to ensure that all employees have a safe environment in which to work in.
• Assist with facilitation of employee recognition programs.
• Assist with staff recreation program; will periodically drive staff to surrounding area for shopping or sightseeing trips.
• Respond to questions from employees regarding Human Resource programs, policies and procedures.
• Conducts exit interviews and ensures that all related paperwork is completed.
• Will be the point contact for the HR department when HR Director and HR Generalist are away.
• Attend job fairs, conferences, and local HR meetings as required
QUALIFICATIONS
QUALIFICATIONS:
• Position requires at least 2 years’ experience in Human Resources or other relevant office-related positions.
• Must have excellent organizational skills and knowledge of standard filing systems with excellent verbal and written skills.
• Must be proficient with Microsoft Word, Microsoft Outlook, Excel, and Internet.
• Must always handle sensitive information in a confidential manner.
SUPERVISORY RESPONSIBILITIES:
• No supervisory responsibilities in this position.
WORK YEAR:
• This is a full-time, year-round position. Schedule will be set but will require flexibility to be present for employee functions, travel for recruitment, or other required functions outside of normal business hours Show more details...
via Salary.com
posted_at: 1 month agoschedule_type: Full-time
AMAN
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures, and experiences few are privy to. We... live by the ‘Aman way of life’ – a mindset
AMAN
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures, and experiences few are privy to. We... live by the ‘Aman way of life’ – a mindset shared by our guests, homeowners and employees which creates a lifelong sense of belonging driven by our values of:
• Invest in individuality – fostering an environment where each person can push boundaries, take risks, and challenge norms.
• Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into exciting new ventures.
• Act like owners – taking charge, leading by example and an immense sense of pride in our work.
• Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful, and collaborative manner.
LOCATION
This position is located at Aman New York, New York City, USA
POSITION OVERVIEW
The Guest Services Agents will provide hotel support and service in accordance with the Aman’s Core Ambitions, Purpose, Brand Pillars, Values, Competencies and Spirit.
RESPONSIBILITIES
• Performs all Front Office Assigned functions, preparing, and executing an ideal Aman New York Journey to guests.
• Check-in and Check-out
• Reservations
• Guest profile management
• Liaison between departments
• Cashiering
• Assist with package handling
• Responsible for maintaining the highest quality database relating to Guest History.
• Ambassador of Aman New York in providing genuine care to guests and team members. Well rounded hospitality professionals following the Aman New York pillars and values. Demonstrates teamwork, and culture building. Continuously support Aman New York with set goals.
• Guest Relations
• Team Member Relations
• Problem Solving
• Property Management Systems
• Provide quality and genuine service by responding to guests and team members promptly, efficiently, and courteously. Follow up and follow through.
• Responding to guest and leadership feedback, in areas relating to Guest Satisfaction. Focusing on improvement regarding feedback.
• Responsible for achieving and maintaining high guest retention ratio.
• Have an in-depth knowledge of activities, directions, travel time, cost, and various forms of transportation around New York City.
• Responsible for maintaining a clean, neat, and organized surrounding, ensuring a safe and positive environment.
• Handle financial duties responsibly, outlined in the Aman New York’s Finance Controller’s manual.
• Stay current with developments and procedures in Aman New York by attending each pre-shift and departmental meetings set.
• Perform any other reasonable duties as required by the Management Team and Rooms Division Manager.
• Perform any other reasonable duties as required by the Front Office management team and Rooms Division Manager.
QUALIFICATIONS
• 1 year of related luxury hotel experience.
• Graduate of Hotel School or College Degree is a plus.
• Must be proficient in Windows, Word, Excel, PowerPoint. Opera PMS knowledge is preferred.
• Excellent communication skills, both written and verbal in English, multi-lingual is a plus.
• Positive, inclusive, genuine, innovative, engaging, and energetic personality.
• Ability to handle guest requests, and concerns in an efficient, calm, and genuine manner.
• Able to be organized, manage time wisely, showcase high levels of attention to detail.
• Sensitive and inclusive to all cultural nuances.
• Handle confidential materials and matters with full discretion.
• Able to handle a multitude of tasks in an intense, fast paced environment.
• Ability to work with grace under pressure and with various stakeholders.
• Ability to always maintain a clean and professional appearance as per company policies.
• Ability to maintain complete knowledge of hotel offerings and comply with all Aman New York’s departmental Policies, Procedures, Standard Operating Manuals, Checklists, and Job Duties as provided by Aman New York.
• Ability to analyze and resolve problems exercising good judgement and courteous genuine service with guests and fellow Team Members.
• Systems and communications management required. Computer, telephone, multiple handheld devices Show more details...
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures, and experiences few are privy to. We... live by the ‘Aman way of life’ – a mindset shared by our guests, homeowners and employees which creates a lifelong sense of belonging driven by our values of:
• Invest in individuality – fostering an environment where each person can push boundaries, take risks, and challenge norms.
• Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into exciting new ventures.
• Act like owners – taking charge, leading by example and an immense sense of pride in our work.
• Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful, and collaborative manner.
LOCATION
This position is located at Aman New York, New York City, USA
POSITION OVERVIEW
The Guest Services Agents will provide hotel support and service in accordance with the Aman’s Core Ambitions, Purpose, Brand Pillars, Values, Competencies and Spirit.
RESPONSIBILITIES
• Performs all Front Office Assigned functions, preparing, and executing an ideal Aman New York Journey to guests.
• Check-in and Check-out
• Reservations
• Guest profile management
• Liaison between departments
• Cashiering
• Assist with package handling
• Responsible for maintaining the highest quality database relating to Guest History.
• Ambassador of Aman New York in providing genuine care to guests and team members. Well rounded hospitality professionals following the Aman New York pillars and values. Demonstrates teamwork, and culture building. Continuously support Aman New York with set goals.
• Guest Relations
• Team Member Relations
• Problem Solving
• Property Management Systems
• Provide quality and genuine service by responding to guests and team members promptly, efficiently, and courteously. Follow up and follow through.
• Responding to guest and leadership feedback, in areas relating to Guest Satisfaction. Focusing on improvement regarding feedback.
• Responsible for achieving and maintaining high guest retention ratio.
• Have an in-depth knowledge of activities, directions, travel time, cost, and various forms of transportation around New York City.
• Responsible for maintaining a clean, neat, and organized surrounding, ensuring a safe and positive environment.
• Handle financial duties responsibly, outlined in the Aman New York’s Finance Controller’s manual.
• Stay current with developments and procedures in Aman New York by attending each pre-shift and departmental meetings set.
• Perform any other reasonable duties as required by the Management Team and Rooms Division Manager.
• Perform any other reasonable duties as required by the Front Office management team and Rooms Division Manager.
QUALIFICATIONS
• 1 year of related luxury hotel experience.
• Graduate of Hotel School or College Degree is a plus.
• Must be proficient in Windows, Word, Excel, PowerPoint. Opera PMS knowledge is preferred.
• Excellent communication skills, both written and verbal in English, multi-lingual is a plus.
• Positive, inclusive, genuine, innovative, engaging, and energetic personality.
• Ability to handle guest requests, and concerns in an efficient, calm, and genuine manner.
• Able to be organized, manage time wisely, showcase high levels of attention to detail.
• Sensitive and inclusive to all cultural nuances.
• Handle confidential materials and matters with full discretion.
• Able to handle a multitude of tasks in an intense, fast paced environment.
• Ability to work with grace under pressure and with various stakeholders.
• Ability to always maintain a clean and professional appearance as per company policies.
• Ability to maintain complete knowledge of hotel offerings and comply with all Aman New York’s departmental Policies, Procedures, Standard Operating Manuals, Checklists, and Job Duties as provided by Aman New York.
• Ability to analyze and resolve problems exercising good judgement and courteous genuine service with guests and fellow Team Members.
• Systems and communications management required. Computer, telephone, multiple handheld devices Show more details...
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