airnewzealand

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Newest job postings for airnewzealand
via ZipRecruiter posted_at: 6 days agoschedule_type: Full-time
At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘aina and introducing our islands to the world! Position Summary... The Administrator of Training Records reports directly to the Senior Manager of Training Records. This position is At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘aina and introducing our islands to the world!

Position Summary...

The Administrator of Training Records reports directly to the Senior Manager of Training Records. This position is responsible for assisting with the successful management of training records for all operational workgroups company wide. Completing manual & automated processing of transactional data, this administrator will critically analyze all documentation received through the training management system, ensuring compliance with applicable policies, procedures, and regulations.

Key Responsibilities
• Entry of data into multiple electronic databases, requiring extensive cleaning of raw data prior to uploading using excel enabled with macros, or manual typing
• Update online course catalog for all operational workgroups on each departments notification & distribution systems, utilizing web and SharePoint editing skills, outlook mail merges, and Smartsheet
• Facilitate logistics required to support 24/7 operation when qualification issues arise, coordinating with multiple departments on nights, weekends, and holidays to find accurate answers to time-critical questions
• Research anyone with an unqualified status to ensure maximum number of operationally ready personnel by cross-referencing source data from MINT TMS, CrewQualifier, CrewTrac, Trax, SPOTR, RealTime, and paper grade sheets
• Resolve compliance concerns received via email or through eConnect by gathering information from various stakeholders and drafting policy language to preventatively communicate any trends indicating a misinterpretation
• Coordinate with external vendors (Amazon, Qantas, Air New Zealand, Japan Airlines, etc.) to standardize training records collection and input with a focus on reducing manual workarounds to incompatible formats and systems
• Processing of paper files received in preparation for long term storage or conversion to electronic formats, requiring visual inspection, completeness review, organization by relevance, and filing
• Communicate any discrepancies identified with training records in a timely manner, exercising discretion when to elevate to leadership, and reporting to FAA when required
• Assist with enrolling attendees into Learning Management System (LMS) courses
• Analyze training performance data from Training Management System (TMS) to facilitate informed decision-making
• Report metrics & KPIs to key stakeholders, regulatory agencies, and external departments
• Correct errors by working closely with instructors, students, and management effectively to identify root causes
• Support all internal, federal, and international audits (DOD, IOSA, TSA, etc.) by providing documentation and explanations as requested
• Create employee profiles in training systems, including special handling of sensitive human resource data (PII), setting up electronic integrations feeds between MINT, Ultipro, Pelesys, CPaT, CrewQual, and other systems
• Provide required clearances for PRIA, PRD, TSA, and other safety checks by conducting investigations into personal & professional history, gathering passport, foreign national, and pilot records
• Validate completion of prerequisites prior to enrollment in training courses by cross-checking multiple, often conflicting sources, to make a final determination with a high degree of accuracy and integrity
• Other duties as assigned

Minimum Requirements
• High school diploma or GED
• 2 years of administrative experience
• Demonstrated competence in Microsoft Word, Excel, PowerPoint, Teams, OneNote, Access, SharePoint, and Smartsheet
• Demonstrated ability in quickly learning and becoming proficient in complex computer software programs with minimal training
• Excellent oral, written and telephone communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple high-visibility projects within an environment with strict deadlines and changing priorities
• Proven ability to critically evaluate problems, identify risks, and produce solutions that result in positive outcomes
• Flexibility to work evenings, weekend and holidays
• *Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
• ** In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace.

Preferred Qualifications
• Bachelor’s degree in a relevant field or an equivalent combination of education and related working experience
• Extensive hands-on experience and knowledge of training management systems, preferably MINT
• General familiarity with crew management & qualification systems, preferably Sabre CrewQualifier & CrewTrac
• 2 years of administrative experience at an airline

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaii's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaii and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaii. The carrier was named Hawaii's best employer by Forbes in 2022 and has topped Travel + Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom
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