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aircanadavacations
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EncryptedSite is Encrypted
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CountryHosted in Canada
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Traffic rank#746,856 Site Rank
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Site age25 yrs old
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Site Owner informationWhois info
Website is Safe
Traffic rank
#746,856
#746,856
Site age
25 yrs
25 yrs
Location
Canada
Canada
Newest job postings for aircanadavacations
via Workopolis
schedule_type: Full-time
Position: Air Groups Reservation Agent
Status: Full Time...
Department: Air
Location: Remote Position
The Air Groups team are responsible to provide group and incentive travel services to a wide variety of clients. We are looking for a Air Group Reservation Agent who will service our clients to ensure all aspects of the group booking are completed. Accountabilities include arranging air and ground transportation, venue sourcing, and reconciliation
Position: Air Groups Reservation Agent
Status: Full Time...
Department: Air
Location: Remote Position
The Air Groups team are responsible to provide group and incentive travel services to a wide variety of clients. We are looking for a Air Group Reservation Agent who will service our clients to ensure all aspects of the group booking are completed. Accountabilities include arranging air and ground transportation, venue sourcing, and reconciliation of all invoices. All bookings are to be handled within the Air department guidelines, policies and budgets. The successful candidate will be responsible for maintaining a high level of customer service to program participants and clients.
DUTIES & RESPONSIBILITIES:
· Responds to requests, prepares price quotations and proposals for domestic and international itineraries and processes bookings while considering all group specific details
· Ensure client is informed of and represented in all terms and conditions before, during, and after the group air process including their pre-ticketing, policy, reporting and security procedures
· Confirm, process and follow up with accounts payables and receivables to coordinate and complete the reconciliation process with Finance in order to provide customer with detailed and accurate reconciliation document
· Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
· Accountable for entering data throughout the life of an event in the various technology tools such as Meetings, Project Management, Reservations and Time Tracking Technologies
· Plan group travel effectively and efficiently through the established standards, and with meticulous attention to detail according to client provided parameters
· Stay current with supplier and industry trends through attendance of team meetings and supplier onsite and offsite presentations
· Works in conjunction with the Group air team to meet client defined meeting parameters and proactively escalating client, supplier or program issues to management for timely resolution
QUALIFICATIONS & EXPERIENCE:
• Minimum 4 years recent working experience as Air Groups Reservation Agent
• Knowledgeable in: airline terminology, codes, fare basis, airline rules and tariffs, airline passes, resource guides, books, and industry contacts
• Exceptional communication skills: verbal, written, presentation and consultative skills
• Current or experience working on a virtual team
• Strong domestic, trans border and international travel knowledge required
• The ability to work under pressure and effectively multi-task while maintaining professional rapport with customers is essential
• Necessary decisive and successful problem-solving skills
• Detail-oriented and high-level of accuracy
• Sabre experience required, AMADEUS an asset
• Advanced skills in Cvent and Microsoft Office Suite (including Excel) an asset
• Ability to travel to client event, as required
• Bilingual: French fluency is considered an asset*
• Shift timings: Mon-Fri 9-5pm or 10-6pm (EST)
Who We Are
Red Label Vacations Inc., a division of the H.I.S. Group, is one of Canada’s largest travel companies. Incorporated in 2004, Red Label Vacations owns and operates multiple wholesale and retail travel brands. The retail division; including redtag.ca, itravel2000.com, Sunquest, The Travel Experts, Flights.ca and Cruises.ca; offers diverse products to travelers including destination packages, flights and hotels worldwide, excursions and more. The wholesale travel business, TravelBrands, provides a full range of travel products including air, hotel, car rental, cruise and specialty to travel agents and retail agencies throughout Canada. Red Label Vacations is a comprehensive one-stop shop for agents and travelers alike.
The Company values diversity in the workplace and is committed to employment equity. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), the company will provide accommodation, accessible formats and communication supports for the interview upon request and we will work with you to meet your accessibility needs.
Job Types: Permanent, Full-time
Expected hours: 37.5 per week
Benefits:
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
Schedule:
• 8 hour shift
Experience:
• Air Groups reservation: 3 years (preferred)
• booking flight for customers: 3 years (preferred)
Language:
• French (preferred)
• English (preferred)
Licence/Certification:
• TICO / OPC (preferred)
Work Location: Remote Show more details...
Status: Full Time...
Department: Air
Location: Remote Position
The Air Groups team are responsible to provide group and incentive travel services to a wide variety of clients. We are looking for a Air Group Reservation Agent who will service our clients to ensure all aspects of the group booking are completed. Accountabilities include arranging air and ground transportation, venue sourcing, and reconciliation of all invoices. All bookings are to be handled within the Air department guidelines, policies and budgets. The successful candidate will be responsible for maintaining a high level of customer service to program participants and clients.
DUTIES & RESPONSIBILITIES:
· Responds to requests, prepares price quotations and proposals for domestic and international itineraries and processes bookings while considering all group specific details
· Ensure client is informed of and represented in all terms and conditions before, during, and after the group air process including their pre-ticketing, policy, reporting and security procedures
· Confirm, process and follow up with accounts payables and receivables to coordinate and complete the reconciliation process with Finance in order to provide customer with detailed and accurate reconciliation document
· Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
· Accountable for entering data throughout the life of an event in the various technology tools such as Meetings, Project Management, Reservations and Time Tracking Technologies
· Plan group travel effectively and efficiently through the established standards, and with meticulous attention to detail according to client provided parameters
· Stay current with supplier and industry trends through attendance of team meetings and supplier onsite and offsite presentations
· Works in conjunction with the Group air team to meet client defined meeting parameters and proactively escalating client, supplier or program issues to management for timely resolution
QUALIFICATIONS & EXPERIENCE:
• Minimum 4 years recent working experience as Air Groups Reservation Agent
• Knowledgeable in: airline terminology, codes, fare basis, airline rules and tariffs, airline passes, resource guides, books, and industry contacts
• Exceptional communication skills: verbal, written, presentation and consultative skills
• Current or experience working on a virtual team
• Strong domestic, trans border and international travel knowledge required
• The ability to work under pressure and effectively multi-task while maintaining professional rapport with customers is essential
• Necessary decisive and successful problem-solving skills
• Detail-oriented and high-level of accuracy
• Sabre experience required, AMADEUS an asset
• Advanced skills in Cvent and Microsoft Office Suite (including Excel) an asset
• Ability to travel to client event, as required
• Bilingual: French fluency is considered an asset*
• Shift timings: Mon-Fri 9-5pm or 10-6pm (EST)
Who We Are
Red Label Vacations Inc., a division of the H.I.S. Group, is one of Canada’s largest travel companies. Incorporated in 2004, Red Label Vacations owns and operates multiple wholesale and retail travel brands. The retail division; including redtag.ca, itravel2000.com, Sunquest, The Travel Experts, Flights.ca and Cruises.ca; offers diverse products to travelers including destination packages, flights and hotels worldwide, excursions and more. The wholesale travel business, TravelBrands, provides a full range of travel products including air, hotel, car rental, cruise and specialty to travel agents and retail agencies throughout Canada. Red Label Vacations is a comprehensive one-stop shop for agents and travelers alike.
The Company values diversity in the workplace and is committed to employment equity. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), the company will provide accommodation, accessible formats and communication supports for the interview upon request and we will work with you to meet your accessibility needs.
Job Types: Permanent, Full-time
Expected hours: 37.5 per week
Benefits:
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
Schedule:
• 8 hour shift
Experience:
• Air Groups reservation: 3 years (preferred)
• booking flight for customers: 3 years (preferred)
Language:
• French (preferred)
• English (preferred)
Licence/Certification:
• TICO / OPC (preferred)
Work Location: Remote Show more details...
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