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211sandiego
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EncryptedSite is Encrypted
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CountryHosted in United States
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Traffic rank#352,739 Site Rank
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Site age22 yrs old
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Site Owner informationWhois info
Website is Safe
Traffic rank
#352,739
#352,739
Site age
22 yrs
22 yrs
Location
United States
United States
Newest job postings for 211sandiego
via Paylocity
schedule_type: Full-timesalary: 18.00–18.50 an hour
Description
Application Timeline...
211 San Diego, a nonprofit Call Center, is actively seeking applications for various positions throughout the year. We have an ongoing talent pipeline and accept applications on a rolling basis. Once selected, candidates will be invited to interview and join our comprehensive on-boarding program, which is conducted quarterly.
How to Apply:
Click the Apply button below to complete an application and attach your
Description
Application Timeline...
211 San Diego, a nonprofit Call Center, is actively seeking applications for various positions throughout the year. We have an ongoing talent pipeline and accept applications on a rolling basis. Once selected, candidates will be invited to interview and join our comprehensive on-boarding program, which is conducted quarterly.
How to Apply:
Click the Apply button below to complete an application and attach your resume. Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for further steps in the process.
We offer a generous benefits package, career advancement, and much more. Thank you for considering a career with 211 San Diego.
Are you ready to be a part of an organization that strives to connect people to resources, and partner with our community to transform how people access help? Then read on:
The Customer Service Representative is a client-focused, phone-based position responsible for assisting San Diego County residents, providers, and agencies with questions or needs related to the County ACCESS General Information line as well as Family Resource Center programs and services seeing information of the primary County benefit program including, but not limited to CALFresh, Medi-Cal; and CalWorks. This position will describe eligibility requirements, take application requests, reschedule appointments to obtain/continue benefits, and update existing case information.
• Residents of San Diego County need only apply
• Sign-on bonus eligible
We work hard to embrace diversity and inclusion and encourage everyone at 211 San Diego to bring their authentic selves to work every day. We offer a variety of perks and family-friendly benefits to all of our employees.
• 100% paid medical, dental, vision, and basic life for employee
• Flexible Spending Accounts
• 15 days of Paid Time Off, to start
• 12 Paid Holidays
• Matching 403b, with up to 4% employer matching
• Wellness Program
• Continued Education Assistance
• Growth opportunity
• Awesome and supportive culture!
Our Commitment
211 San Diego is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff and clients. 211 San Diego is an Affirmative Action/Equal Opportunity employer. Persons of color, women, minorities, and individuals with disabilities and veteran/military status are encouraged to apply.
Requirements
You'll be a great fit if:
• You have Associate’s Degree or higher preferred; a combination of continued education beyond high school and equivalent experience may be substituted.
• 1-2 years of call center experience is highly desirable.
• Experience in the fields of public health, social work, human development, psychology, sociology/criminology or social sciences are highly desirable.
• Excellent verbal and written communication skills.
• High level of proficiency in web-based systems, real-time communication systems (i.e.: chat), MS Word, Excel and PowerPoint; skills test may be required.
• Bilingual Spanish preferred Show more details...
Application Timeline...
211 San Diego, a nonprofit Call Center, is actively seeking applications for various positions throughout the year. We have an ongoing talent pipeline and accept applications on a rolling basis. Once selected, candidates will be invited to interview and join our comprehensive on-boarding program, which is conducted quarterly.
How to Apply:
Click the Apply button below to complete an application and attach your resume. Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for further steps in the process.
We offer a generous benefits package, career advancement, and much more. Thank you for considering a career with 211 San Diego.
Are you ready to be a part of an organization that strives to connect people to resources, and partner with our community to transform how people access help? Then read on:
The Customer Service Representative is a client-focused, phone-based position responsible for assisting San Diego County residents, providers, and agencies with questions or needs related to the County ACCESS General Information line as well as Family Resource Center programs and services seeing information of the primary County benefit program including, but not limited to CALFresh, Medi-Cal; and CalWorks. This position will describe eligibility requirements, take application requests, reschedule appointments to obtain/continue benefits, and update existing case information.
• Residents of San Diego County need only apply
• Sign-on bonus eligible
We work hard to embrace diversity and inclusion and encourage everyone at 211 San Diego to bring their authentic selves to work every day. We offer a variety of perks and family-friendly benefits to all of our employees.
• 100% paid medical, dental, vision, and basic life for employee
• Flexible Spending Accounts
• 15 days of Paid Time Off, to start
• 12 Paid Holidays
• Matching 403b, with up to 4% employer matching
• Wellness Program
• Continued Education Assistance
• Growth opportunity
• Awesome and supportive culture!
Our Commitment
211 San Diego is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff and clients. 211 San Diego is an Affirmative Action/Equal Opportunity employer. Persons of color, women, minorities, and individuals with disabilities and veteran/military status are encouraged to apply.
Requirements
You'll be a great fit if:
• You have Associate’s Degree or higher preferred; a combination of continued education beyond high school and equivalent experience may be substituted.
• 1-2 years of call center experience is highly desirable.
• Experience in the fields of public health, social work, human development, psychology, sociology/criminology or social sciences are highly desirable.
• Excellent verbal and written communication skills.
• High level of proficiency in web-based systems, real-time communication systems (i.e.: chat), MS Word, Excel and PowerPoint; skills test may be required.
• Bilingual Spanish preferred Show more details...
via ZipRecruiter
posted_at: 24 hours agoschedule_type: Full-timework_from_home: 1
Description
Are you ready to be a part of an organization that strives to connect people to resources, and partner with our community to transform how people access help? Then read on...
The Director of Client Services for 211 San Diego plays a pivotal role in our nonprofit organization, overseeing the 211 call center and the successful delivery of services and programs through our Client Services teams, many of which are 24x7x365. Under the direct
Description
Are you ready to be a part of an organization that strives to connect people to resources, and partner with our community to transform how people access help? Then read on...
The Director of Client Services for 211 San Diego plays a pivotal role in our nonprofit organization, overseeing the 211 call center and the successful delivery of services and programs through our Client Services teams, many of which are 24x7x365. Under the direct supervision of the Chief Programs Officer, the Director of Client Services for 211 is responsible for providing leadership and oversight of the daily operations for all call center programs within the Client Services division. This position ensures that teams work together to efficiently and effectively connect clients to the services and programs they are eligible for while delivering the highest level of client experience in a constantly changing landscape. The key expectations of this role are to manage call center programs successfully by implementing evidence-based measures in the delivery of services and by fostering meaningful partnerships with critical stakeholders that will lead to more people receiving help. These responsibilities are to be achieved by monitoring daily metrics, developing leadership, leading change, driving process improvement, and consistently delivering world-class service through the building of a high-performing team. This position requires a strategic thinker who can build partnerships and effective programs, establish positive external connections to bring awareness to our services and be a leader with experience in developing strategies for connecting with hard-to-reach populations.
• Residents of San Diego County need only apply
• Sign-on bonus eligible
We work hard to embrace diversity and inclusion and encourage everyone at 211 San Diego to bring their authentic selves to work every day. We offer a variety of perks and family-friendly benefits to all of our employees.
• 100% paid medical, dental, vision, and basic life for employee
• Flexible Spending Accounts
• 15 days of Paid Time Off, to start
• 12 Paid Holidays
• Matching 403b, with up to 4% employer matching
• Wellness Program
• Continued Education Assistance
• Growth opportunity
• Awesome and supportive culture!
Our Commitment
211 San Diego is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff and clients. 211 San Diego is an Affirmative Action/Equal Opportunity employer. Persons of color, women, minorities, and individuals with disabilities and veteran/military status are encouraged to apply.
Requirements
You'll be a great fit if:
• A bachelor's Degree or higher is preferred; a combination of relevant college coursework and equivalent work experience may be substituted. Coursework in business administration, operations management, communications, psychology, social work, or project management is helpful.
• Requires five or more years of experience in call center management and leadership with progressive responsibilities in business planning, supervision, project management, personnel, and client relations.
• Experience running teams in call centers with hybrid or remote agents is preferred.
• Prior experience with information and referral call centers and an understanding of the San Diego social service landscape are preferred.
• Superior analytical, critical thinking, and verbal and written communication skills are required.
• Must be able to build and lead a highly productive team of employees and build and maintain positive and supportive working relationships with internal and external contacts.
• A high level of proficiency in Microsoft Office 365, including SharePoint, Outlook, Excel, and Word, is required.
• Proficiency in web-based databases or customer relationship management (CRM) systems (including Salesforce) is highly desirable.
• Significant experience working with enterprise-level call center technology is required.
• Bilingual in English and Spanish is preferred Show more details...
Are you ready to be a part of an organization that strives to connect people to resources, and partner with our community to transform how people access help? Then read on...
The Director of Client Services for 211 San Diego plays a pivotal role in our nonprofit organization, overseeing the 211 call center and the successful delivery of services and programs through our Client Services teams, many of which are 24x7x365. Under the direct supervision of the Chief Programs Officer, the Director of Client Services for 211 is responsible for providing leadership and oversight of the daily operations for all call center programs within the Client Services division. This position ensures that teams work together to efficiently and effectively connect clients to the services and programs they are eligible for while delivering the highest level of client experience in a constantly changing landscape. The key expectations of this role are to manage call center programs successfully by implementing evidence-based measures in the delivery of services and by fostering meaningful partnerships with critical stakeholders that will lead to more people receiving help. These responsibilities are to be achieved by monitoring daily metrics, developing leadership, leading change, driving process improvement, and consistently delivering world-class service through the building of a high-performing team. This position requires a strategic thinker who can build partnerships and effective programs, establish positive external connections to bring awareness to our services and be a leader with experience in developing strategies for connecting with hard-to-reach populations.
• Residents of San Diego County need only apply
• Sign-on bonus eligible
We work hard to embrace diversity and inclusion and encourage everyone at 211 San Diego to bring their authentic selves to work every day. We offer a variety of perks and family-friendly benefits to all of our employees.
• 100% paid medical, dental, vision, and basic life for employee
• Flexible Spending Accounts
• 15 days of Paid Time Off, to start
• 12 Paid Holidays
• Matching 403b, with up to 4% employer matching
• Wellness Program
• Continued Education Assistance
• Growth opportunity
• Awesome and supportive culture!
Our Commitment
211 San Diego is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff and clients. 211 San Diego is an Affirmative Action/Equal Opportunity employer. Persons of color, women, minorities, and individuals with disabilities and veteran/military status are encouraged to apply.
Requirements
You'll be a great fit if:
• A bachelor's Degree or higher is preferred; a combination of relevant college coursework and equivalent work experience may be substituted. Coursework in business administration, operations management, communications, psychology, social work, or project management is helpful.
• Requires five or more years of experience in call center management and leadership with progressive responsibilities in business planning, supervision, project management, personnel, and client relations.
• Experience running teams in call centers with hybrid or remote agents is preferred.
• Prior experience with information and referral call centers and an understanding of the San Diego social service landscape are preferred.
• Superior analytical, critical thinking, and verbal and written communication skills are required.
• Must be able to build and lead a highly productive team of employees and build and maintain positive and supportive working relationships with internal and external contacts.
• A high level of proficiency in Microsoft Office 365, including SharePoint, Outlook, Excel, and Word, is required.
• Proficiency in web-based databases or customer relationship management (CRM) systems (including Salesforce) is highly desirable.
• Significant experience working with enterprise-level call center technology is required.
• Bilingual in English and Spanish is preferred Show more details...
via Paylocity
posted_at: 15 days agoschedule_type: Full-timesalary: 18.00–18.50 an hour
Description
Application Timeline...
211 San Diego, a nonprofit Call Center, is actively seeking applications for various positions throughout the year. We have an ongoing talent pipeline and accept applications on a rolling basis. Once selected, candidates will be invited to interview and join our comprehensive on-boarding program, which is conducted quarterly.
How to Apply:
Click the Apply button below to complete an application and attach your
Description
Application Timeline...
211 San Diego, a nonprofit Call Center, is actively seeking applications for various positions throughout the year. We have an ongoing talent pipeline and accept applications on a rolling basis. Once selected, candidates will be invited to interview and join our comprehensive on-boarding program, which is conducted quarterly.
How to Apply:
Click the Apply button below to complete an application and attach your resume. Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for further steps in the process.
We offer a generous benefits package, career advancement, and much more. Thank you for considering a career with 211 San Diego.
Are you ready to be a part of an organization that strives to connect people to resources, and partner with our community to transform how people access help? Then read on:
A Community Connector is a client-focused, phone-based position responsible for leveraging technology to provide assessment, problem solving and referral assistance over the phone for clients with complicated needs. A successful Community Connector knows the importance of empathy, advocacy, cultural competency and follow-up assistance to help clients access the services needed to build and sustain healthy lives. This position requires a creative intellectual with critical thinking skills and a desire to help those in need.
• Residents of San Diego County need only apply
• Sign-on bonus eligible
We work hard to embrace diversity and inclusion and encourage everyone at 211 San Diego to bring their authentic selves to work every day. We offer a variety of perks and family-friendly benefits to all of our employees.
• 100% paid medical, dental, vision, and basic life for employee
• Flexible Spending Accounts
• 15 days of Paid Time Off, to start
• 12 Paid Holidays
• Matching 403b, with up to 4% employer matching
• Wellness Program
• Continued Education Assistance
• Growth opportunities
• Awesome and supportive culture!
Our Commitment
211 San Diego is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff and clients. 211 San Diego is an Affirmative Action/Equal Opportunity employer. Persons of color, women, minorities, and individuals with disabilities and veteran/military status are encouraged to apply.
Requirements
You'll be a great fit if:
• Associates degree or higher.
• 1-2 years’ experience working directly with clients in a non-profit, community-based health or social services agency, information and referral service, counseling center, or charitable organization.
• Experience or education in social sciences and humanities such as public health, social work, human development, psychology, and/or sociology.
• Ability to think critically, solve problems creatively, and effectively assist clients in difficult situations.
• A positive attitude, desire to learn and grow and aspirations to lead.
• A focus on the growth and well-being of people and the communities to which they belong.
• Excellent verbal, written and interpersonal communication skills.
• High level of proficiency in web-based systems, real-time communication systems (i.e. chat), Microsoft Office, and other Client Record Management systems.
• As a new 211 San Diego employee, you must obtain the Certified Resource Specialist (CRS) certification from Inform USA after meeting the eligibility criteria based on your education level and Information & Referral experience. Pursuing this credential validates your expertise in delivering professional I&R services and aligns with our mission of excellence. If you agree to accept this job offering, you also agree to pursue the CRS certification once you meet the eligibility requirements. Eligibility Requirements for CRS Certification:
• 1 year of Information and Referral (I&R) experience with a bachelor's degree
• 2 years of I&R experience with an associate degree
• 3 years of I&R experience with a high school diploma or GED.
• The desire to seek learning opportunities to promote growth, professional and personal development.
• Bilingual preferred Show more details...
Application Timeline...
211 San Diego, a nonprofit Call Center, is actively seeking applications for various positions throughout the year. We have an ongoing talent pipeline and accept applications on a rolling basis. Once selected, candidates will be invited to interview and join our comprehensive on-boarding program, which is conducted quarterly.
How to Apply:
Click the Apply button below to complete an application and attach your resume. Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for further steps in the process.
We offer a generous benefits package, career advancement, and much more. Thank you for considering a career with 211 San Diego.
Are you ready to be a part of an organization that strives to connect people to resources, and partner with our community to transform how people access help? Then read on:
A Community Connector is a client-focused, phone-based position responsible for leveraging technology to provide assessment, problem solving and referral assistance over the phone for clients with complicated needs. A successful Community Connector knows the importance of empathy, advocacy, cultural competency and follow-up assistance to help clients access the services needed to build and sustain healthy lives. This position requires a creative intellectual with critical thinking skills and a desire to help those in need.
• Residents of San Diego County need only apply
• Sign-on bonus eligible
We work hard to embrace diversity and inclusion and encourage everyone at 211 San Diego to bring their authentic selves to work every day. We offer a variety of perks and family-friendly benefits to all of our employees.
• 100% paid medical, dental, vision, and basic life for employee
• Flexible Spending Accounts
• 15 days of Paid Time Off, to start
• 12 Paid Holidays
• Matching 403b, with up to 4% employer matching
• Wellness Program
• Continued Education Assistance
• Growth opportunities
• Awesome and supportive culture!
Our Commitment
211 San Diego is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff and clients. 211 San Diego is an Affirmative Action/Equal Opportunity employer. Persons of color, women, minorities, and individuals with disabilities and veteran/military status are encouraged to apply.
Requirements
You'll be a great fit if:
• Associates degree or higher.
• 1-2 years’ experience working directly with clients in a non-profit, community-based health or social services agency, information and referral service, counseling center, or charitable organization.
• Experience or education in social sciences and humanities such as public health, social work, human development, psychology, and/or sociology.
• Ability to think critically, solve problems creatively, and effectively assist clients in difficult situations.
• A positive attitude, desire to learn and grow and aspirations to lead.
• A focus on the growth and well-being of people and the communities to which they belong.
• Excellent verbal, written and interpersonal communication skills.
• High level of proficiency in web-based systems, real-time communication systems (i.e. chat), Microsoft Office, and other Client Record Management systems.
• As a new 211 San Diego employee, you must obtain the Certified Resource Specialist (CRS) certification from Inform USA after meeting the eligibility criteria based on your education level and Information & Referral experience. Pursuing this credential validates your expertise in delivering professional I&R services and aligns with our mission of excellence. If you agree to accept this job offering, you also agree to pursue the CRS certification once you meet the eligibility requirements. Eligibility Requirements for CRS Certification:
• 1 year of Information and Referral (I&R) experience with a bachelor's degree
• 2 years of I&R experience with an associate degree
• 3 years of I&R experience with a high school diploma or GED.
• The desire to seek learning opportunities to promote growth, professional and personal development.
• Bilingual preferred Show more details...
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