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air cosmos
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EncryptedSite is Encrypted
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CountryHosted in Netherlands
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#220,002 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#220,002
#220,002
Site age
27 yrs
27 yrs
Location
Netherlands
Netherlands
Newest job postings for air cosmos
via Jooble
posted_at: 2 days agoschedule_type: Full-time
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Air Reservation Specialist
...
3 days ago Requisition ID: 1460
WELCOME TO THE GLOBUS FAMILY OF BRANDS!
Globus family of brands provides the best in vacations for a wide variety of travel styles, goals, and budgets. Spanning over 450 vacations across more than 70 countries. With 90+ years in
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Air Reservation Specialist
...
3 days ago Requisition ID: 1460
WELCOME TO THE GLOBUS FAMILY OF BRANDS!
Globus family of brands provides the best in vacations for a wide variety of travel styles, goals, and budgets. Spanning over 450 vacations across more than 70 countries. With 90+ years in travel, the award-winning Globus family of brands – consisting of Globus, Cosmos, and Avalon Waterways – creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes, and countless joy-filled memories across the globe.
At Globus family of brands , we value diversity – in backgrounds, cultures and in experiences. As an equal opportunity employer (EOE), we are committed to creating a supportive environment for our team members and welcome people from all walks of life to authentically enhance our globetrotters' experiences. We are intentional and reflective about the team and culture we are creating and are looking for people who are not only skilled at their role but are also invested in supporting each other’s development.
ABOUT THE ROLE
The Air Reservations Specialist is part of the Air Reservations & Support team and serves as the front lines of the Air Department. Their responsibility is to provide top-notch air support for new and existing air bookings for our US and Canadian Call Centers via phone and messaging.
EXPERIENCE/SKILLS REQUIRED
• Technical and functional expertise with Globus Distribution Systems (GDS), preferably Sabre
• 1-3 years of experience with airline contracts, air operations, block space and/or inventory
• Working knowledge of domestic/international itineraries, faring rules and construction, air regulations and concepts
• Experience with Microsoft Office – including Word, Excel, Teams and SharePoint Online
• Ability to be self-reliant, take initiative, and effectively resolve difficult client and guest issues independently
EXPERIENCE/SKILLS PREFERRED
• Familiarity with ARC/BSP reporting
• Building client/guest relationships
• Product knowledge of Globus family products, and services
• Integrity and work commitment
• Adaptability and flexibility to multiple demands and work area needs or changes
RESPONSIBILITIES
• Deliver support for airline ticket sales, service, and operations to the call centers via phone queues, emails, and internal messaging
• Assist guests and internal partners with airline reservations by processing new air requests, revisions, and schedule changes
• Efficient communication with airline sales support desks and airline reps when assistance is needed, or problems arise
• Understand and communicate specific airline and industry policies and GFOB business rules including, but not limited to:
• Air beyond 331 days
• Codeshare flights
• System generated error messages
• Flex and Instant Purchase (IP) air rules
• Deviations
• Matching air between two or more bookings
• Partial or full cancellations of the air reservation
• Seat assignments
• Airline penalties, taxes, fees, and fuel surcharges
• Complete air ticketing, refunds, and exchanges either manually or using third party software.
BENEFITS
We believe in investing in our team members to help them thrive both personally and professionally. We understand the importance of a balanced lifestyle – that’s why we offer a range of perks that go beyond the basic requirements, to truly give back to those who help make our company successful.
COMPANY BENEFITS
• Minimum of 12 days of vacation per year
• Health, vision, dental and life insurance
• Work from home option
• Home office reimbursement
• Matching 401(k)
TRAVEL BENEFITS
• 60% off tours (plus discounts for friend and family)
• Free Avalon cruise after 2 years
• Familiarization (FAM) time: 5 paid days off to experience our travel products
• Special deals with travel partners like Marriott, Expedia, IATA/IATAN, and Thrifty Car Rentals Show more details...
Air Reservation Specialist
...
3 days ago Requisition ID: 1460
WELCOME TO THE GLOBUS FAMILY OF BRANDS!
Globus family of brands provides the best in vacations for a wide variety of travel styles, goals, and budgets. Spanning over 450 vacations across more than 70 countries. With 90+ years in travel, the award-winning Globus family of brands – consisting of Globus, Cosmos, and Avalon Waterways – creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes, and countless joy-filled memories across the globe.
At Globus family of brands , we value diversity – in backgrounds, cultures and in experiences. As an equal opportunity employer (EOE), we are committed to creating a supportive environment for our team members and welcome people from all walks of life to authentically enhance our globetrotters' experiences. We are intentional and reflective about the team and culture we are creating and are looking for people who are not only skilled at their role but are also invested in supporting each other’s development.
ABOUT THE ROLE
The Air Reservations Specialist is part of the Air Reservations & Support team and serves as the front lines of the Air Department. Their responsibility is to provide top-notch air support for new and existing air bookings for our US and Canadian Call Centers via phone and messaging.
EXPERIENCE/SKILLS REQUIRED
• Technical and functional expertise with Globus Distribution Systems (GDS), preferably Sabre
• 1-3 years of experience with airline contracts, air operations, block space and/or inventory
• Working knowledge of domestic/international itineraries, faring rules and construction, air regulations and concepts
• Experience with Microsoft Office – including Word, Excel, Teams and SharePoint Online
• Ability to be self-reliant, take initiative, and effectively resolve difficult client and guest issues independently
EXPERIENCE/SKILLS PREFERRED
• Familiarity with ARC/BSP reporting
• Building client/guest relationships
• Product knowledge of Globus family products, and services
• Integrity and work commitment
• Adaptability and flexibility to multiple demands and work area needs or changes
RESPONSIBILITIES
• Deliver support for airline ticket sales, service, and operations to the call centers via phone queues, emails, and internal messaging
• Assist guests and internal partners with airline reservations by processing new air requests, revisions, and schedule changes
• Efficient communication with airline sales support desks and airline reps when assistance is needed, or problems arise
• Understand and communicate specific airline and industry policies and GFOB business rules including, but not limited to:
• Air beyond 331 days
• Codeshare flights
• System generated error messages
• Flex and Instant Purchase (IP) air rules
• Deviations
• Matching air between two or more bookings
• Partial or full cancellations of the air reservation
• Seat assignments
• Airline penalties, taxes, fees, and fuel surcharges
• Complete air ticketing, refunds, and exchanges either manually or using third party software.
BENEFITS
We believe in investing in our team members to help them thrive both personally and professionally. We understand the importance of a balanced lifestyle – that’s why we offer a range of perks that go beyond the basic requirements, to truly give back to those who help make our company successful.
COMPANY BENEFITS
• Minimum of 12 days of vacation per year
• Health, vision, dental and life insurance
• Work from home option
• Home office reimbursement
• Matching 401(k)
TRAVEL BENEFITS
• 60% off tours (plus discounts for friend and family)
• Free Avalon cruise after 2 years
• Familiarization (FAM) time: 5 paid days off to experience our travel products
• Special deals with travel partners like Marriott, Expedia, IATA/IATAN, and Thrifty Car Rentals Show more details...
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